CARES Coordinator (Student Services Professional III)
About The Position
Under the direction of the Assistant Dean of Students for Student Life, the Campus Assistance, Response, Engagement & Support (CARES) Program serves as an early support initiative that serves as a safety "net" to assist students who may be experiencing challenges inside or outside of the classroom. The program will provide comprehensive outreach services to identify and support students in managing all aspects of their wellbeing. The program will provide support including coordination, advocacy (when appropriate), referrals, and follow-up services for students experiencing significant difficulties. Examples include academics (i.e., attendance, poor test scores, tutoring needs, at risk of failing course), behavioral (i.e., anxiety, loneliness, disruptive behavior, conduct), or personal challenges (i.e., family crisis, death in the family, death of a fellow student, significant life changes, financial concerns). The CARES Program provides advocacy and support services that will increase student engagement, success, retention/persistence, and graduation. The CARES team will meet with students who experience challenges that may interfere with their academic pursuits. Vision: To serve the San Diego State University community by coordinating support efforts both on and off campus in order to assist students facing challenges, stressors, and barriers that impede academic and personal success. Mission: To provide high quality, systems-based outreach and support services that assist and empower students in identifying and managing interpersonal, academic, and healthcare concerns. We do this by: Responding to concerns from the SDSU community about students in distress; communicating with students to address their needs; Connecting students to appropriate resources and services; Providing a central point of contact for students facing a crisis or trauma; Fostering resilience and self-advocacy in students to manage their responsibilities and work toward their goals; Communicating across systems to keep the campus community and individuals safe and healthy; and Advocating for students individually and systemically
Requirements
- Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
- A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.
- Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
- Experience using Microsoft Office applications and Google applications.
Nice To Haves
- Master's degree from an accredited college or university in social work, counseling, higher education, student affairs or job-related field is preferred.
- Experience advising and/or counseling underrepresented, low-income and first-generation college students and working effectively with students from diverse backgrounds.
- Experience working with college students, parents, and families.
- Experience conducting presentations in small and large group settings: facilitating workshops using effective public speaking techniques.
- Experience advising and/or counseling students in academic and/or co-curricular settings.
Benefits
- Generous Time Off: 15 paid holidays, vacation, and sick leave.
- Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
- Health Coverage: Medical, dental, and vision options at low or no cost.
- Education Support: CSU tuition fee waiver for employees and eligible dependents.
- Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
- Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Educational Services
Number of Employees
5,001-10,000 employees
