Carelon Account Executive III

Elevance Health•Indianapolis, IN

2d•Hybrid

About The Position

Shift: Monday – Friday; 8:00am – 5:00pm Location: Eastern and Central time zones preferred; Alternate locations may be considered Field: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law The Carelon Account Executive III is responsible for account management retention activities within an assigned book of business. How you will make an impact: Responsible for achieving client retention by identifying client strategy and developing deep familiarity with all aspects of client contracts including products, service levels, and client KPIs. Foster collaboration with key stakeholders to develop account plans for each client and achieve shared goals. Identify and execute cross-sell / upsell opportunities to achieve gross margin, P&L and EBITDA targets. Understands and leverages data on account performance and provides input on the regional growth strategy each year. Takes a lead role in client meetings, upsells and RFPs / Rebids. Serves as a key client contact for independent resolution and innovation for client executive teams. Coaches Account Managers as needed. Lead and influence communications with C-suite leadership on company value proposition and alignment to client strategy. Manage client expectations and negotiates mutually beneficial contract terms and deliverables with client team. Champions change initiatives and tailors style to meet client expectations.

Requirements

Requires a BA/BS and a minimum of 8 years of experience working in a sales and/or account management, strategy, or sales support operations role; or any combination of education and experience which would provide an equivalent background.

Nice To Haves

MBA preferred.

Responsibilities

Responsible for achieving client retention by identifying client strategy and developing deep familiarity with all aspects of client contracts including products, service levels, and client KPIs.
Foster collaboration with key stakeholders to develop account plans for each client and achieve shared goals.
Identify and execute cross-sell / upsell opportunities to achieve gross margin, P&L and EBITDA targets.
Understands and leverages data on account performance and provides input on the regional growth strategy each year.
Takes a lead role in client meetings, upsells and RFPs / Rebids.
Serves as a key client contact for independent resolution and innovation for client executive teams.
Coaches Account Managers as needed.
Lead and influence communications with C-suite leadership on company value proposition and alignment to client strategy.
Manage client expectations and negotiates mutually beneficial contract terms and deliverables with client team.
Champions change initiatives and tailors style to meet client expectations.