Caregiver Support Coordinator- National Family Caregiver Support

EAC Network • Garden City, NY

1d • $28 - $32 • Onsite

About The Position

Join Our Team as a Caregiver Support Coordinator! Are you passionate about supporting the elderly population, and making a real difference in the nonprofit sector? EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 100 impactful programs across Long Island and NYC, is looking for a full time Caregiver Support Coordinator to join the National Family Caregiver Support program. Salary: $28 to 32 per hour Schedule: Monday-Friday, 35 hours per week with flexibility for evening caregiver groups / workshops Location: 99 Quentin Roosevelt Blvd in Garden City What drives the core purpose of this job: The Caregiver Support Coordinator delivers caregiver education and support services and facilitates access to respite services under the National Family Caregiver Support Program. The position provides caregiver coaching and support while coordinating access to services in alignment with program requirements.

Requirements

• Master’s Degree in Social Work required; LMSW preferred.
• Experience working with caregivers, older adults, or in human services.
• Experience facilitating groups and delivering trainings preferred.
• Strong communication, engagement, and interpersonal skills.
• Strong organizational and coordination skills.
• Proficiency in Microsoft Office and database systems.
• Must have valid New York State Driver’s License and have access to an automobile.

Nice To Haves

• Bilingual, Spanish Speaking preferred.

Responsibilities

• Develop and deliver caregiver education workshops on caregiving skills, stress management, and disease specific care.
• Facilitate caregiver support groups and provide individual caregiver coaching and support.
• Conduct outreach to recruit caregivers into education, support, and respite services.
• Coordinate referrals to EAC in-home respite services and confirm linkage to services.
• Track and monitor authorized respite services to ensure services are delivered as planned.
• Coordinate alternative respite services, including external providers, when needed.
• Serve as primary point of contact for caregivers regarding respite access and service issues.
• Maintain accurate records of caregiver education, support services, and respite utilization.
• Collaborate with Caregiver Case Managers to align services with individualized service plans.
• Coordinate with in-home respite program staff to address service gaps or issues.
• Develop partnerships with community providers to expand respite options when needed.
• Assist with program reporting related to caregiver education, support services, and respite utilization.
• Ensure compliance with all EAC Network policies and applicable funding and regulatory requirements.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% match after one year, 30 days Paid Time Off in your first year, and 14 Paid holidays.
• Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.
• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered. We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the 2024 Gold Healthy Workforce Designation from Cigna. Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level