Caregiver Health Call Center RN
About The Position
Providence is calling for Caregiver Health Call Center RN located in Spokane, WA for Full Time - Variable Shift and for On Call, Variable Shift. In promoting optimal health and well-being in Providence Saint Joseph Health caregivers, the CHS Call Center RN is responsible for providing clinical caregiver health services, primarily through telephonic and virtual means, and in Caregiver Health Services offices at times. The CHS Center RN ensures compliance with state and federal requirements and PSJH policies and protocols and utilizes the tools provided to ensure accuracy of information and direction to our caregiver and core leader customers. Accountable for timely and effective response, management, resolution, escalation of incoming inquiries, in accordance with established Service Level Agreements (SLAs). Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Human Resources and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- Upon hire: Washington Registered Nurse License Or
- 1 year of experience as an RN in an acute or post-acute setting
Nice To Haves
- Bachelor's Degree in Nursing
- 1 year of experience in an Employee/Occupational Health setting
- 6 months of experience with computer databases and systems, such as Microsoft Office, Excel, OHM, technologically savvy
Responsibilities
- providing clinical caregiver health services, primarily through telephonic and virtual means, and in Caregiver Health Services offices at times
- ensures compliance with state and federal requirements and PSJH policies and protocols
- utilizes the tools provided to ensure accuracy of information and direction to our caregiver and core leader customers
- Accountable for timely and effective response, management, resolution, escalation of incoming inquiries, in accordance with established Service Level Agreements (SLAs).
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
- We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
- Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.
- Learn more at providence.jobs/benefits.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Industry
Hospitals
Number of Employees
5,001-10,000 employees
