Career Services Coach

Ancora Education•McAllen, TX

About The Position

The Career Services Coach position is to effectively and strategically provide ongoing career development and employability coaching to active students, graduates and/or alumni through the use of classroom presentations, workshops, one-on-one coaching sessions and professional assessments. The Career Services Coach will work with the Director of Career Services, Business Solutions Consultants, other directors, as well as other Career Services staff to continually assess students’ progress throughout the entirety of the program. Additionally, the Career Services Coach will schedule and conduct face to face mock interviews, provide feedback, contact unplaced graduates weekly, provide resume writing assistance and provide job search guidance to graduates. The Career Services Coach is responsible for timely and accurate documentation in CampusVue of all active students, graduates and employer communication. In addition, the Career Services Coach will be responsible for tracking all unplaced graduates including the graduate’s employment criteria needs.

Requirements

Associate’s degree in Business, Human Resources, Communication or a related field from an academic institution accredited by a regional or national accrediting agency that is recognized by the Department of Education, or comparable related work experience
1 year work experience in recruiting, staffing, human resources, counseling or business
Work experience in developing community connections
Proficiency working with Microsoft Office, including Excel, Word, and Outlook
Excellent organizational, interpersonal, and communication skills
Strong commitment to customer service and public presentation skills
Demonstrated ability to collaborate with internal and external customers and teammates

Nice To Haves

Bachelor’s degree in Human Resources, Business, Communications or a related field from an academic institution accredited by a regional or national accrediting agency that is recognized by the Department of Education
1 year experience in career / employability training
1 year experience in staffing or career placement
1 year of call center experience
1 year of interviewing experience

Responsibilities

Conduct outbound connect activity, as needed, to ensure ongoing communication between graduates and team
Provide guidance to students and graduates and always maintain a high level of professional standards
Coordinate and conduct scheduled resume preparation, interview techniques, job search/research, and other professional development sessions
Collect graduate employment qualifications and criteria to determine the employment assistance path required to be successfully placed
Provide availability and opportunities to conduct One-on-One coaching sessions with students and graduates
Assist in proactive job search efforts by providing job leads, resources and online application assistance to generate employment opportunities in addition to working with the job orders received from the Business Solutions Consultants if applicable
Conduct community and employer outreach to identify viable employment opportunities for students and graduates within their chosen field
Support the team’s efforts in completing Employment Verification documents and accurate data entry of all information.
Maintain organization of student records and processes necessary to ensure compliance with regulatory and accreditation agencies.
Document in CampusVue all correspondence between the department and student/graduate
Maintain strictest confidentiality with school information, including but not limited to, regulatory information, student accounts, balances and payment history, exposure to personal information including names, addresses, phone numbers, birthdays, and Social Security numbers
Participate and plan ongoing student engagement activities.
Assist with Externship responsibilities when required
Participate in various school events as required
Master proficiency with MS Office
Other duties as assigned by management