Career Planner/Case Manager

Workforce Connections, Inc.•Prairie du Chien, WI

10h

About The Position

Career Planners are the guiding force for job seekers in our employment programs. Career Planners assess eligibility, then become a dedicated case manager, providing support and services tailored to each participant's needs. Working closely with program guidelines, Career Planners equip individuals with the skills and resources to land a job that puts them on the pathway to self-sufficiency.

Requirements

Education: A bachelor's degree in a relevant field is ideal, but we'll also consider an associate degree with 2-3 years of related experience.
Experience: Working with disadvantaged populations, including determining eligibility and providing case management is valued
Communication Skills: Excellent written, verbal, and interpersonal skills, including conflict resolution and problem-solving abilities.
Financial Literacy: Ability to explain budgeting, financial concepts, and procedures in an understandable way.
Work Style: Work independently while also being a strong team player.
Technical Skills: Proficiency in Microsoft Office Suite, and other computer reporting systems as required by funders.
Must be able to drive and have access to a reliable vehicle.

Responsibilities

Process program referrals, assess eligibility, and enroll participants efficiently.
Conduct in-depth assessments to understand each participant's skills, experience, and goals.
Collaborate with participants to create a customized employability plan, monitoring progress and making adjustments as needed.
Provide comprehensive case management services, including job search assistance, resume writing, interview prep, life skills development (e.g., money management), and more.
Connect participants with relevant community resources to address various needs and support their overall well-being.
Advocate for participants, ensuring they understand their rights and responsibilities under program guidelines.
Stay up-to-date on relevant laws and regulations.
Evaluate participant needs beyond just employment and referring them to appropriate community resources for life skills development, money management, interpersonal safety, and more.
Monitor participant progress towards their employability plan goals.
Identify areas needing improvement and collaboratively adjust plans as necessary.
Work with community partners, job developers, and others to secure unsubsidized, subsidized, or community service job placements that align with participants' needs and program objectives.
Strive to meet or exceed all program performance expectations.
Maintain comprehensive case files with accurate documentation and verification of services provided.
Adhere to all established WCI policies and performance procedures.
Collaborate effectively with colleagues, fostering a professional and supportive team environment.
Be open to taking on additional responsibilities that contribute to the team's success.