Career Navigator

DYNAMIC EDUCATIONAL SYSTEMS INC•Montgomery, AL

10d•$17 - $19

About The Position

The career navigator provides integrated workforce planning services to career center customers. Aids customers in developing, evaluating, and effectively initiating and implementing plans to find employment and/or employment skills. Work involves developing and maintaining contact with customers, and/or service providers for service needs. Helps customers to engage in self-assessment.

Requirements

Must have valid driver's license and adequate vehicle insurance coverage.
Basic computer literacy including ability to use the Internet and Microsoft Office products.
Keyboarding skills are mandatory.
Ability to work in a team environment.
Excellent interpersonal skills and customer-service orientation.
Strong oral and written communication skills.

Nice To Haves

Bilingual candidates preferred.

Responsibilities

Interviews customers to assess needs, explore employment/training options, and develop individualized service plans.
Provides career advisement, job referrals, training placements, and retention support.
Coaches customers on job readiness and effective self-presentation.
Conducts home, training, and employment site visits as needed.
Coordinates with service providers and ensures accurate case management.
Maintains and updates service plans; manages a comprehensive caseload.
Documents interactions with clear case notes and ensures compliance with program requirements.
Supports employment retention through ongoing guidance and assistance.
Refers customers to workshops and services, ensuring equitable access for all.
Demonstrates Extreme Customer Service in all internal and external interactions.