Career Coach - Southwest

Michigan-AFL-CIO•Kalamazoo, MI

5d•$48,000 - $53,000•Hybrid

About The Position

The Career Coach serves as a frontline advocate and guide for adults navigating unemployment, underemployment, or career transition. This role blends strategic coaching, resource navigation, and partnership-building to empower participants toward meaningful employment, training, and educational outcomes. The Career Coach is a key contributor to program accountability, equity, and impact across Southwest Michigan.

Requirements

Bachelor’s degree in human services, education, workforce development, or related field preferred. Equivalent experience considered.
Demonstrated experience in coaching, case management, or adult education.
Strong interpersonal, organizational, and communication skills.
Commitment to equity, lifelong learning, and participant-centered service.

Nice To Haves

Familiarity with WIOA programs, career pathways, and local labor market dynamics a plus.

Responsibilities

Conduct intake assessments to identify career goals, barriers, and support needs.
Develop individualized employment and training plans aligned with participant aspirations and labor market trends.
Provide ongoing coaching, motivation, and accountability to support progress and retention.
Connect participants to training resources, employers, supportive services, and community resources.
Monitor progress and coordinate wraparound supports to address transportation, childcare, housing, and other barriers.
Maintain accurate case notes, eligibility documentation, and performance data in accordance with WIOA and local policy.
Ensure timely updates and reporting to support program integrity and continuous improvement.
Collaborate with employers, educators, and service providers to expand opportunities for participants.
Represent the program at community events, job fairs, and partner meetings to promote services and build trust.
Stay informed on labor market trends, training opportunities, and best practices in adult learning and workforce development.
Uphold principles of cultural humility, trauma-informed care, and inclusive service delivery.