Career Coach

The Immigrant and Refugee Community Organization•Maywood Park, OR

3d•Hybrid

About The Position

The Immigrant and Refugee Community Organization (IRCO) is a non-profit organization established in 1976 to serve immigrants, refugees, and the broader community in Portland, Oregon. Our mission is to welcome, serve and empower refugees, immigrants and people across cultures and generations to reach their full potential. Find out more at www.irco.org. POSITION: Career Coach JOB CLASS/GRADE: Specialist 1/Grade 8 WAGE: Starting at $48,600 per year based on experience FLSA; EEO; WC: Non-Exempt; Professional; 8864 LOCATIONS: IRCO Main Office, 10301 NE Glisan St Portland OR 97220, Hybrid schedule FTE; FT/PT; STATUS: 1.0 FTE; Full-Time with Benefits; Temporary Limited Duration until June 30, 2026 NUMBER OF POSITIONS: (1) APPLY AT: www.irco.org STATUS: Full-Time with Benefits PROGRAM(S): PDX Youth@Work / SummerWorks (Youth Coaching) SECTOR: Workforce Development REQUIREMENTS: Must possess a valid driver’s license and verification of current auto- insurance and have full use of automobile during work hours This job announcement is intended to describe the general nature and level of work being performed in this job. This is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. Program Summary Subsidized Work Experience and Stipend Learning Opportunities for young people ages 16 to 24 through a suite of programs known as PDX Youth@Work. These programs provide opportunities for career exposure, job readiness and workplace skills practice, professional development and paid Work Experience and Learning Opportunities. The service focus is young people facing barriers to employment, which include but are not limited to: Disability, justice system involvement, immigrant/refugee status, houselessness or engagement with the foster care system. PDX Youth@Work program services include: Learning Opportunities prepare participants for success in the workforce by providing academic and career-related Learning Opportunities. Learning Opportunities are hosted by Service Providers that serve young people in our community and are designed to promote the professional growth and development of participants through practical and hands-on tasks, projects, and applications. Year-round Work Experiences provide subsidized Work Experiences to young people from October through May. Participating on worksites provides a structured working and learning environment, and Career Coaching Contractors provide job coaching and workplace Support Services. SummerWorks is a summer jobs program providing subsidized Work Experience and Learning Opportunities to young people who are motivated to work but lack credentials or experience or networks to find meaningful summer employment on their own. SummerWorks operates from June to September. Position Summary The Career Coach reports directly to the Program Coordinator (PC) or Sector Manager and supports Youth Coaching programs in Multnomah and Washington counties. Career Coaches will provide workforce development services to low-income youth who face barriers to employment. PDX Youth@Work/SummerWorks are essential programs that provide youth with paid work experiences (internships) and typically operate from October through May and June through September. As a team member, you will work with existing staff to assist in on-boarding youth into the program, work closely with Worksite Liaisons for worksite placement and troubleshooting/monitoring, engage in one-on-one coaching with assigned youth, deliver work readiness training, administer support services, and conduct intern exit-interviews.

Requirements

Must possess a valid driver’s license and verification of current auto- insurance and have full use of automobile during work hours
Minimum 1 year of experience working with youth
Must be able to pass criminal history background check
A combination of any of the following:
Knowledge and/or experience in job development and placement activities
Knowledge and/or experience of vocational and/or placement counseling for youth
Knowledge of the local job market and concerns of employers
Knowledge and/or experience with teaching or group facilitation

Nice To Haves

Strong analytical, problem-solving skills
Strong skills in community, interpersonal, and organizational communication
Communicate effectively in a positive manner verbally, in writing, and by phone
Strong communication skills in a multilingual, multi-background, team and organization

Responsibilities

Conducting youth orientations and collecting/managing essential forms and paperwork
Building relationships with assigned youth and potentially the partner agencies affiliated with the youth assigned
Working closely with Worksite Liaisons to place youth, address concerns, and offer support to ensure a successful experience for all
Offering support services including clothing and transportation necessary for position requirements and to support successful job completions
Leading work readiness workshops to help youth with the ‘soft skills’ necessary to succeed in their work experience
Maintaining close communication with Service Coordination (NextGen) contractors (as appropriate) or other partner agencies to ensure support needs are met and problems resolved that would be barriers to successful program participation and completion
Tracking and reporting data as required in the program design
Completing data-entry and maintaining files for each youth on your caseload
Regularly reporting to Project Coordinator and attending weekly program meetings
Maintaining active engagement and participation with 50-80 youth at one time
Ability to conduct occasional driving/travel all over Portland Metro area when necessary to meet participants at sites away from IRCO and/or to deliver support services to participants
Function in a positive manner in a demanding work environment
Demonstrate a high degree of flexibility to respond to priorities and schedules that may change rapidly
Meet multiple, sometimes conflicting deadlines and commitments
Utilize a personal computer, read, and analyze data
Demonstrated experience working directly with people of multi-background communities, various income and opportunity status, and community focused alignments
Treat all youth and supervisors in a respectful and equitable manner and be willing and able to advocate for program participants if necessary
Work with distressed or concerned youth, parents, and others in an effective manner
Organize files and records systematically and maintain a high level of confidentiality
Listen for understanding and foster a problem-solving approach to addressing challenges
Communicate effectively with a variety of personality types and people from a wide variety of professional backgrounds both inside and outside of IRCO
Work flexible hours to meet the needs of youth and maintain a professional level of punctuality
Engage fully in recommended professional development, as well as other assigned or required training activities. This engagement can also include participation in optional activities that embrace IRCO’s mission, vision, and values-based initiatives.

Benefits

Many flexible working arrangements and schedule
Amazing opportunity to work with people who come from all over the world
Work that helps your community
3 to 6 weeks of PTO per year
401k match of over 100% on first 5%, immediate vesting
3% match for student loans or college savings
12 Paid Holidays and 1 Floating Holiday
Medical & Dental insurance options with 90% coverage for employee AND Families, no deductibles
Employer Paid Life, Short term, and Long-term Disability Insurance
Flexible spending account