Career Center Consultant - Presque Isle

State of Maine • Presque Isle, ME

11d • $21 - $29

About The Position

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department of Labor - Bureau of Employment Services Job Class Code: 0723 Grade: 20/Professional & Technical Salary: $20.68-$28.88/Hourly Location: Presque Isle Opening Date: December 31, 2025 Closing Date: January 15, 2026 Do you have a passion for helping people, enjoy working one-on-one with people, and are you customer service-focused? If so, this may be the opportunity for you! CareerCenter Consultants provide employment services to individuals and employers/businesses. Responsibilities include interviewing, assessing needs, and guiding customers in making career, education, and training decisions, determining eligibility, referring customers to programs, services, and employment opportunities, managing caseloads of customers participating in education and training programs, and facilitating employment and training-related workshops. Work may also include providing business services to Maine employers, including recruitment and training assistance. The MDOL/Bureau of Employment Services believe our employees should reflect the diversity of the populations we serve, including racial, cultural and ethnic diversity and people with disabilities. We welcome and encourage all applicants with interest in this position and who believe they meet minimum qualifications listed. Primary responsibilities include: Conduct interviews, vocational assessments, and provide career guidance; coordinate support services, refer customers to programs or services, and make referrals to job openings. Conduct outreach efforts, including off-site hours at locations where job seekers may spend time. Develop and conduct workshops. Conduct and participate in informational sessions, job fairs, and trade shows. Visiting/consulting with businesses to provide a variety of services, including labor market information, safety and wage and hour resources, assistance with recruitment strategies, and referral to training resources, including apprenticeships. Work in the CareerCenter Information Centers to assist customers with job-seeking needs, including access to equipment and resources. Any combination of education and/or work experience that demonstrates competency in: Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members. Customer/Quality Skills: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers. Accountability Skills: Holds self accountable for measurable high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Accountable to own development including learning necessary job knowledge and associated laws, rules, and policies. Identifies and participates in learning opportunities. Complies with established control systems and rules. Planning/Organization Skills: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals for self and strategies to achieve them. Using flexibility and resiliency skills, appropriately and effectively adjusts work, plans and priorities to changing circumstances. Monitors own progress and evaluates outcomes.

Requirements

• Any combination of education and/or work experience that demonstrates competency in:
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members.
• Customer/Quality Skills: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
• Accountability Skills: Holds self accountable for measurable high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Accountable to own development including learning necessary job knowledge and associated laws, rules, and policies. Identifies and participates in learning opportunities. Complies with established control systems and rules.
• Planning/Organization Skills: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals for self and strategies to achieve them. Using flexibility and resiliency skills, appropriately and effectively adjusts work, plans and priorities to changing circumstances. Monitors own progress and evaluates outcomes.

Nice To Haves

• Experience providing information and guidance.
• Excellent communication and customer service skills.
• Familiarity with workforce development resources.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual service platforms such as Zoom or Microsoft Teams

Responsibilities

• Conduct interviews, vocational assessments, and provide career guidance; coordinate support services, refer customers to programs or services, and make referrals to job openings.
• Conduct outreach efforts, including off-site hours at locations where job seekers may spend time.
• Develop and conduct workshops.
• Conduct and participate in informational sessions, job fairs, and trade shows.
• Visiting/consulting with businesses to provide a variety of services, including labor market information, safety and wage and hour resources, assistance with recruitment strategies, and referral to training resources, including apprenticeships.
• Work in the CareerCenter Information Centers to assist customers with job-seeking needs, including access to equipment and resources.

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees.
• State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 1-10 employees