Career Center Consultant - Portland

Department of Labor • Portland, OR

12d • $21 - $29

About The Position

If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information. Department of Labor - Bureau of Employment Services Job Class Code: 0723 Grade: 20 (Professional/Technical) Salary: $20.68 - $28.88 - Hourly Location: Portland Opening Date: February 4, 2026 Closing Date: February 19, 2026 Do you enjoy working one-on-one with people and making a difference in their careers? If so, this may be the opportunity for you! CareerCenter Consultants help job seekers and employers/businesses connect and succeed. You will guide individuals in career, education, and training decisions, connect them with programs and services, and provide business outreach to support Maine employers. A key part of this role involves assisting workers affected by business downsizing or closure, including leading information sessions, workshops, and large group presentations. State-wide travel is required and reimbursed at the current approved state mileage rate.

Requirements

• Knowledge of job search strategies and workforce placement techniques.
• Ability to assess individual skills, interests, and needs in relation to career opportunities.
• Strong interview and counseling skills.
• Ability to work effectively with a diverse customer base.
• Clear and effective verbal and written communication skills.
• Any combination of education and/or work experience that demonstrates competency in: Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members. Customer/Quality Skills: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers. Accountability Skills: Holds self-accountable for measurable high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Accountable to own development including learning necessary job knowledge and associated laws, rules, and policies. Identifies and participates in learning opportunities. Complies with established control systems and rules. Planning/Organization Skills: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals for self and strategies to achieve them. Using flexibility and resiliency skills, appropriately and effectively adjusts work, plans and priorities to changing circumstances. Monitors own progress and evaluates outcomes.

Nice To Haves

• Experience providing guidance one-on-one and in large group settings.
• Knowledge of workforce services and programs.
• Excellent communication and customer service skills.
• Experience public speaking in front of up to 500 workers.
• Comfortable using virtual communication platforms (e.g., MS Teams, Zoom).

Responsibilities

• Respond to layoffs and business closures by contacting employers, collecting information, and providing layoff or layoff-aversion services.
• Deliver presentations to individuals and groups, including audiences of up to several hundred dislocated workers.
• Interview and assess customers to guide career, education, and training decisions.
• Determine eligibility and refer customers to programs, services, and employment opportunities.
• Facilitate employment and training-related workshops.
• Provide business services and workforce support to Maine employers.
• Develop and maintain strong relationships with community and program partners.

Benefits

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
• Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.91% for Confidential employees.
• State employees are eligible for an extensive and highly competitive benefits package , covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness .

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed