Career Advisor (800017)

Equus•Scranton, PA

23h•Onsite

About The Position

CAREER ADVISOR: Interaction with young adults, ages 17 - 24 inclusive, promoting career-decision-making; development of career/employment plans; placement into subsidized training/work experience activities; assisting with employment acquisition; and other duties as described below. LOCATION: Physical office within PA CareerLink® Lackawanna County, 135 Franklin Avenue, Scranton, PA 18503 Hours: 8:30 A.M. - 4:30 P.M.; Monday through Friday Build a professional one-on-one working relationship with young adults to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination

Requirements

Ability to maintain flexibility as needs of contract or contractor require
Proficiency with the use of MS Office and Google docs
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and strong written and verbal communication skills
Ability to thrive in environments with multiple stakeholders, frequent change, and diverse objectives
Professional understanding of a vast array of occupations and career paths
Bachelor's degree from an accredited college or university in education, social services, and/or communications or experience commensurate with the position
Customer service experience required
Clean driving record.
Clear background - FBI Fingerprint, Criminal History and Child Abuse Clearances

Nice To Haves

Prior case management experience preferred
Knowledge of Scranton, PA/Lackawanna County, PA community recommended
Experience working with young adults (17 - 24) preferred

Responsibilities

Prepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issued
Provides case management with a focus on helping customers to prepare for employment that leads to self-sufficiency
Provide consistent and comprehensive case management and follow-up
Conduct client orientation /on-Boarding- Work with local training providers and/or placement sites to ensure appropriate documentation is completed and received
Facilitate professional development workshops as assigned
Maintain organized database of clients and keep detailed documentation (case records) of all contacts with clients.
Ensure participants follow through with planned activities as outlined in developed Individual Employment Plan
Provide individualized assessment of work.
Provide referrals to appropriate community service or social service agencies when needed
Accurately complete required documentation for enrollment
Create solutions to participant attendance problems
Assist in the preparation of project reports as needed (participation, placement)
Work collaboratively as part of the business services team to identify which jobs are available, what qualifications are needed, and which workshops and trainings can best prepare jobseekers for these positions
Participate in activities including training, capacity building, and professional development
- Work with leadership to identify operational challenges and to design and implement process improvements
Provide operational support and coverage as needed/assigned
Provide operations support for all compliance driven standards
May be assigned other tasks and duties reasonably related to their job responsibilities