Career Advisor

EDSI (Educational Data Systems, Inc.)•Scranton, PA

23h•$45,000

About The Position

Career Advisor Salary: $45,000/yr Non-Exempt Scope of Position: Provide case management and career counseling to customers. Provide support and assistance in all areas related to gaining and/or retaining employment and career advancement. Essential Functions: Provide individualized assessment of work, family and personal development needs and opportunities Determine WIOA eligibility and accurately complete required documentation for enrollment Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment Provide referrals to appropriate community service or social service agencies when needed Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency Oversee customer activities and assist with workshop schedules Create solutions to customer attendance problems Maintain organized database of customers and keep detailed documentation of all contacts. Maintain customer files as specified by contractor. Share information with appropriate staff and/or funding agencies Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules Document all participant contacts and activities in case progress notes Assist in the preparation of project reports as needed Ensure that positive outcomes and goals are met as required by contract Work with the team on implementing processes that increase customer engagement Other opportunities as available Education and Experience Requirements: Career counseling experience Ability to prioritize tasks and document visits and contacts Demonstrated telephone, computer and written communication skills Ability to maintain flexibility as needs of contract or contractor require Bachelor’s degree in Education, Social Work, Human Resources or a related area Knowledge of Microsoft Office programs Driver’s license required EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect. Why We Do What We Do At EDSI We believe we can help our customers overcome their most challenging obstacles We believe in seeing through other people's eyes We believe that we can make a difference in people's lives We believe in meeting people where they are today and helping them to realize a better tomorrow We believe in living our professional lives in service to others EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.

Requirements

Career counseling experience
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
Bachelor’s degree in Education, Social Work, Human Resources or a related area
Knowledge of Microsoft Office programs
Driver’s license required

Responsibilities

Provide individualized assessment of work, family and personal development needs and opportunities
Determine WIOA eligibility and accurately complete required documentation for enrollment
Build professional one-on-one working relationships with customers to assist in eliminating challenges that are hindrances to obtaining and retaining employment
Provide referrals to appropriate community service or social service agencies when needed
Convince customers to participate in and follow through with planned activities as outlined in contract with funding agency
Oversee customer activities and assist with workshop schedules
Create solutions to customer attendance problems
Maintain organized database of customers and keep detailed documentation of all contacts.
Maintain customer files as specified by contractor.
Share information with appropriate staff and/or funding agencies
Provide consistent and comprehensive case management follow-up and retention services, ensuring that post-placement contacts are made as required by specific contract and accommodating customer work schedules
Document all participant contacts and activities in case progress notes
Assist in the preparation of project reports as needed
Ensure that positive outcomes and goals are met as required by contract
Work with the team on implementing processes that increase customer engagement