Career Advisor

Career Team•Cookeville, TN

17h

About The Position

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. Opportunity: Career Team is looking to hire a Career Advisor that will perform professional work providing career counseling, intensive and case management and follow-up services. Work is performed under the supervision of the Career Services Manager. Provide intensive case management services to registered customers within the One-Stop system; Complete intake and eligibility determination for the workforce program. Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods; Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One-Stop system; Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals; Counsel clients on available job opportunities, training programs and other services; Complete Individual Training Account (ITA) vouchers and other documents required for clients entering training; Refer individuals to appropriate services, training programs or job opportunities and follow-up on those activities; Conduct orientation sessions, workshops, job clubs and other group presentations for clients; Follow all policies, procedures and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation; Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements Develop a comprehensive Individual Employment Plan (IEP) for all customers. Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts. Meet and/or exceed program benchmarks. Participate in all staff related events as required including but not limited to: training, staff meetings and individual supervision; Complete all required reports.

Requirements

Any combination of education and experience equivalent to graduation from an accredited college and university with a Bachelor’s degree in business, public administration behavioral science or related field
Two years of work experience combining elements of training, counseling, case management or other services
Must possess substantial case management experience and the ability to read and interpret policies and procedures
Ability to work in a variety of settings with culturally-diverse customer base with the ability to be culturally sensitive
Ability to serve as a role model to customers and motivate them towards achieving goals
Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel and Outlook).
Ability to meet and/or exceed set goals and objectives.
Excellent interpersonal, time management, customer service, organizational skills and communication skills, both oral and written required.
A valid driver’s license

Responsibilities

Provide intensive case management services to registered customers within the One-Stop system
Complete intake and eligibility determination for the workforce program.
Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods
Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One-Stop system
Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
Counsel clients on available job opportunities, training programs and other services
Complete Individual Training Account (ITA) vouchers and other documents required for clients entering training
Refer individuals to appropriate services, training programs or job opportunities and follow-up on those activities
Conduct orientation sessions, workshops, job clubs and other group presentations for clients
Follow all policies, procedures and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements Develop a comprehensive Individual Employment Plan (IEP) for all customers.
Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts.
Meet and/or exceed program benchmarks.
Participate in all staff related events as required including but not limited to: training, staff meetings and individual supervision
Complete all required reports.