Career Advisor

Equus•Oxnard, CA

2d•$33•Hybrid

About The Position

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment and/or technical training Counsels and assists participants regarding job search strategies, personal career advisement and training issues, identifying and working with barriers to employment, professional goal setting and planning. Identify outside resources, programs and other services for customers if needed Display the ability to work with a variety of cultures, languages, educational and economic backgrounds Advises, monitors, and tracks participation for customers so that they maximize of the functions and opportunities of the program Work with schools, account managers and management to ensure appropriate documentation is completed and received Manages the day-to-day relationship with customers, addresses customer concerns promptly with an action plan to ensure satisfaction, and documents all findings with case notes in a clear, concise, and timely manner Maintains knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their career goals Provides motivational support to customers during the job search process Identifies training needs and ensures appropriate training Facilitates job readiness/search workshops Demonstrates strong strategies for re-engaging customers after training and finding employment for those customers Demonstrates effective use of the guidelines and standards of the Case Management Model to support the needs of the participants Successfully documents customer success stories internally and externally Analyzes and constructs critiques of resumes/required documentation for effective processing for customer eligibility Document all participant contacts and activities in case notes Accurately completes required documentation for enrollment Administratively maintains accurate and complete records and correspondence as required by the Project Director and according to standards set by Customer Assist in the preparation of project reports as needed (participation, placement) Creates and maintains the policies and procedures for Career Advisement and assists in the training of other team members in those guidelines Develop and maintain a standard communication plan to keep staff informed of program issues and their role in meeting operational goals Works under direction of the Project Director to facilitate timely completion of tasks to sustain daily operations and complete special projects, and assists program team members as necessary Provide operational support and coverage as needed Work well in teams, business customers and other staff Able to communicate effectively to both oral and written May be assigned other tasks and duties reasonably related to their job responsibilities

Requirements

Strong communication and organization skills, computer skills, publishing skills and the ability to communicate clearly and concisely
The ability to relate well with individuals, ability to motivate, and posses experience in presenting workshops and working with individuals having one or more barriers to employment
A referral network with other human service agencies in the community and can provide intervention services as needed
Knowledge of various job search strategies, resources and actions plans
Ability to follow instructions well
Adaptable, flexible, and a fast learner
Creative and able to meet deadlines
Works well under pressure and goal oriented and works well within a team concept
Demonstrated customer service skills
Demonstrated computer skills, with experience using word processing and spreadsheet software applications
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
Be able to work first shift and overtime if required
Travel when necessary
Bilingual (English/Spanish) required

Responsibilities

Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment and/or technical training
Counsels and assists participants regarding job search strategies, personal career advisement and training issues, identifying and working with barriers to employment, professional goal setting and planning.
Identify outside resources, programs and other services for customers if needed
Display the ability to work with a variety of cultures, languages, educational and economic backgrounds
Advises, monitors, and tracks participation for customers so that they maximize of the functions and opportunities of the program
Work with schools, account managers and management to ensure appropriate documentation is completed and received
Manages the day-to-day relationship with customers, addresses customer concerns promptly with an action plan to ensure satisfaction, and documents all findings with case notes in a clear, concise, and timely manner
Maintains knowledge/professional understanding of a vast array of occupations/career paths (for effective placement/processing and assessment of customers as well as determining services most appropriate for their career goals
Provides motivational support to customers during the job search process
Identifies training needs and ensures appropriate training
Facilitates job readiness/search workshops
Demonstrates strong strategies for re-engaging customers after training and finding employment for those customers
Demonstrates effective use of the guidelines and standards of the Case Management Model to support the needs of the participants
Successfully documents customer success stories internally and externally
Analyzes and constructs critiques of resumes/required documentation for effective processing for customer eligibility
Document all participant contacts and activities in case notes
Accurately completes required documentation for enrollment
Administratively maintains accurate and complete records and correspondence as required by the Project Director and according to standards set by Customer
Assist in the preparation of project reports as needed (participation, placement)
Creates and maintains the policies and procedures for Career Advisement and assists in the training of other team members in those guidelines
Develop and maintain a standard communication plan to keep staff informed of program issues and their role in meeting operational goals
Works under direction of the Project Director to facilitate timely completion of tasks to sustain daily operations and complete special projects, and assists program team members as necessary
Provide operational support and coverage as needed
Work well in teams, business customers and other staff
Able to communicate effectively to both oral and written
May be assigned other tasks and duties reasonably related to their job responsibilities