Career Advisor

Career TeamLos Banos, CA
3d$26Onsite

About The Position

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. Career TEAM is looking to hire a Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services. Work is performed under the supervision of the WIOA Program Lead. The Career Advisor reports to the WIOA Program Lead. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. The Career Advisor is an integral part of our team and will assist us with our mission of accelerating the human condition! Career Team also offers a competitive package including: 401k with a generous employer match; medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans; disability insurance; and supplemental insurance.

Requirements

  • Bachelor’s degree or higher or an equivalent combination of education and experience
  • 5+ years of experience in operations
  • Strong communication skills and knowledge about community resources
  • Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
  • Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
  • Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
  • Ability to serve as a role model to customers and motivate them towards achieving goals
  • Ability to meet and/or exceed set goals and objectives
  • Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
  • Knowledgeable about the WIOA program and other workforce program requirements
  • A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
  • Exceptional time management skills to meet deadlines and work under pressure
  • A Valid Driver’s License

Nice To Haves

  • Bilingual or multilingual

Responsibilities

  • Provide intensive case management services to registered customers within the One-Stop system;
  • Complete intake and eligibility determination for the workforce program. Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods;
  • Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One-Stop system;
  • Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals;
  • Counsel clients on available job opportunities, training programs, and other services;
  • Complete Individual Training Account (ITA) vouchers, and other documents required for clients entering training;
  • Refer individuals to appropriate services, training programs or job opportunities and follow-up on those activities;
  • Conduct orientation sessions, workshops, job clubs and other group presentations for clients;
  • Follow all policies, procedures and regulations related to eligibility documentation to ensure that case files have originals and/or copies of eligibility documentation;
  • Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements;
  • Develop a comprehensive Individual Employment Plan (IEP) for all customers;
  • Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts;
  • Meet and/or exceed program benchmarks. Participate in all staff related events as required including but not limited to: training, staff meetings and individual supervision;
  • Complete all required reports;
  • Approach each day and task with a “ZAG” mindset;
  • Other duties and projects as needed.

Benefits

  • 401k with a generous employer match
  • medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans
  • disability insurance
  • supplemental insurance
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