Career Advisor / Career Employment Svcs Consult I (Temporary)(Craven)

State of North Carolina • New Bern, NC

8d • $19

About The Position

This is a temporary position and there are no leave or retirement benefits offered with this position. Temporary employees who work an annual average of 30 or more hours per week may be eligible for health insurance coverage under the High Deductible Health Plan (HDHP). For more information on Health Benefits offered visit www.shpnc.org. Visit www.nctemporarysolutions.com for employment information. Note: Permanent and time-limited NC State Government employees must separate from their permanent or time-limited position in order to work in a temporary position. All temporary employees are limited to one NC State Government temporary assignment at a time. Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures, and potential learning opportunities can provide valuable experience to those who may seek permanent employment with the state. This temporary position is with NC Commerce – Workforce Solutions, located at 2836 Neuse Blvd., New Bern NC, Craven County. Job Order Hourly Rate of Pay: $19.00 (Based on education and/or years of relevant work experience reflected on the application). This is a temporary consultative assignment providing information, guidance, and assistance to clients seeking employment and employers seeking workers through programs administered by the Department of Commerce, Division of Workforce Solutions (DWS) and local workforce development boards in a career center environment. The selected candidate may perform outreach activities and provide employment related services, including job placement, employer consultative services, and program eligibility determination for a variety of DWS programs. Positions may refer clients to appropriate agencies for other services needed. The selected candidate will also: • Use the NCWorks Online to navigate job seeker and employer functions • Provide remote customer support through Amazon Connect, email, and live chat platforms • Providing virtual career advising, including job search assistance, résumé guidance, and platform troubleshooting. • Use Remote Access tools to support clients on external computers.

Requirements

• Bachelor’s degree from an appropriately accredited institution with related experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or Associate degree and two years of experience in human resource administration, case management, job development and placement, employment counseling, vocational guidance and counseling, social work, vocational rehabilitation, claims analysis, or related public contact work dealing with job applicants and employers in a variety of functions; or an equivalent combination of education and experience.

Nice To Haves

• Ability to learn career exploration and service delivery methods
• Ability to analyze, interpret, and evaluate information and conflicting opinions
• Ability to communicate orally and in written form effectively
• Tech‑savvy with the ability to learn new systems quickly and manage multiple digital platforms simultaneously.
• Customer‑focused with a professional, patient, and solutions‑oriented approach.
• Ability to type at least 40 words per minute with high accuracy.

Responsibilities

• Use the NCWorks Online to navigate job seeker and employer functions
• Provide remote customer support through Amazon Connect, email, and live chat platforms
• Providing virtual career advising, including job search assistance, résumé guidance, and platform troubleshooting.
• Use Remote Access tools to support clients on external computers.

What This Job Offers

• Education Level: Associate degree