Care Team Quality Improvement Program Coordin

NORTHEAST VALLEY HEALTH CORPORATION•Los Angeles, CA

About The Position

Under the direction of the Program Manager of Quality Improvement and Population Health Management Initiative (PHMI) and the Clinic Administrator, the Care Team Quality Improvement Program Coordinator will perform a variety of administrative functions to support the NEVHC Quality Management Program and Plan. This is accomplished by continually monitoring (measuring) and improving clinical metrics, patient care and experience and organizational efficiencies.

Requirements

Minimally Bachelor’s degree in Health Education or /related field.
At least one year’s experience in quality improvement activities or health education programs.
Must possess excellent organizational skills, project management skills, and experience with (Information Technology) IT and Quality Improvement Projects.
Thorough working knowledge of business English, spelling, punctuation, and contemporary general office practices and procedures.
Math skills sufficient to prepare spreadsheets and run charts,
Excellent leadership skills.
Must possess strong Computer skills in Microsoft Office programs (Word, Excel, etc.), electronic health record systems, and database systems.
Effective verbal and written communication skills to communicate clearly and effectively with patients and others.
Very effective oral and written communications skills including public speaking experience.
Effective work organization skills.
Ability to work effectively as a team player.
Ability to be flexible and work in a changing environment.
Sensitivity to the different cultures represented among members and staff.
Demonstrated ability to listen and communicate with others in a professional and caring manner including sensitivity with individuals from diverse cultures and lifestyles.
Demonstrated ability to set priorities for tasks to work effectively in spite of interruptions and under minimal supervision. Self-starter, reliable and dependable.
Demonstrated proficiency with the electronic health record database within three months of attending training session(s).
Fluency in English (speak, read and write).
Ability to solve problems and make routine recommendations.
Ability to maintain absolute confidentiality about health care and other patient/client information.
Current California driver’s license, appropriate insurance coverage and a driving record acceptable to the NEVHC’s insurance carrier (if required to drive on the job).