Care Navigator - Hospitalists - Full-Time
About The Position
Works collaboratively with the hospitalists, ancillary staff, and administration to provide seamless transition of patient care assignments with the goal of improving through-put and patient satisfaction. Reviews daily physician/patient assignments. Assigns admissions, transfers and consults daily. Responsible for working directly with all physician shifts to coordinate patient assignments to ensure continuity of care, improved patient and physician satisfaction (both hospitalists and referring subspecialties). Works closely with Patient Care Expeditor to help direct patient flow and enhance discharge process. Assists with data collection related to patient assignments, admissions, and discharges. Functions as part of the hospitalist team in meeting quality metrics and benchmarks. Facilitates improved communication among physicians. Assists with data entry of and submission of billing sheets to coding department. The Care Navigator functions both collaboratively and independently to meet the needs of the hospitalist group to ensure quality patient care, seamless transition of services, physician satisfaction, and continuity of care. Reports directly to the Medicine Service Line program manager. Directs and assigns admissions, transfers, and consults patients to aid in daily through-put by carrying pager for assignment of patients to provider staff from the emergency room, and transfer center. Works closely with Patient Care Expeditor staff. Assists with quality metrics and data collection as needed. Collects, assimilates and reports quality metrics to the physicians and administration monthly. She will serve as a liaison between physician staff, subspecialties, and administrative staff. The Care Navigator may be required to partner with patients, families, physicians and case management to facilitate the discharge process.
Requirements
- High School Diploma or GED
- Minimum of at least 3 years hospital experience
- Knowledge of medical terminology
Nice To Haves
- Associate's Degree in related field
- 5 years hospital experience
Responsibilities
- Reviews daily physician/patient assignments
- Assigns admissions, transfers and consults daily
- Coordinate patient assignments to ensure continuity of care
- Works closely with Patient Care Expeditor to help direct patient flow and enhance discharge process
- Assists with data collection related to patient assignments, admissions, and discharges
- Functions as part of the hospitalist team in meeting quality metrics and benchmarks
- Facilitates improved communication among physicians
- Assists with data entry of and submission of billing sheets to coding department
- Directs and assigns admissions, transfers, and consults patients to aid in daily through-put by carrying pager for assignment of patients to provider staff from the emergency room, and transfer center
- Collects, assimilates and reports quality metrics to the physicians and administration monthly
- Serve as a liaison between physician staff, subspecialties, and administrative staff
- Partner with patients, families, physicians and case management to facilitate the discharge process
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
