Care Navigator I
About The Position
We’re looking for a Care Navigator I to join our dynamic care coordination team and play a key role in supporting patients enrolled in our value-based care programs. This role is perfect for someone who loves patient interaction, problem-solving, and making a meaningful impact every day. About Baptist Health Medical Group Baptist Health Medical Group is a physician-led group established on a foundation of compassionate care and clinical excellence. Guided by this commitment to compassion and excellence, our teams of physicians, advanced practice professionals, nurses, clinicians and office staff work together to meet every patient’s total healthcare needs. As part of Baptist Health’s extensive network of comprehensive healthcare services, Baptist Health Medical Group is committed to providing the community easy access to integrated care. Our expansive range of practices offer close-to-home locations and convenient appointment options. Providing expert care in over 18 areas of focus — from primary care to specialty institutes — Baptist Health Medical Group includes more than 600 physicians and advanced practice professionals. Health Offers Great NEW Competitive Pay and Great Benefits Package that Includes: Medical, Dental, Vision 403(b) Retirement Savings Plan Health Savings Account (HSA) Flexible Spending Account (FSA) Paid Time Off (up to 5 weeks to start) Life Insurance Extended Leave Plan (ELP) Family Care (childcare, elder care, pet care) Paid Parental Leave Pet Insurance Car Insurance Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt ALL BENEFITS START DAY ONE Orlando Health | Choose Well
Requirements
- One (1) year of experience as a Medical Assistant, Paramedic, EMT, Military Allied Health Professional, Nursing Assistant, or similar healthcare role within value-based care or physician offices.
- Strong understanding of medical terminology and patient engagement.
- Excellent communication, critical thinking, and problem-solving skills.
- Ability to work both independently and as part of a multi-disciplinary team.
Responsibilities
- Support patients transitioning between sites of care, ensuring their needs are met from hospital to home.
- Collaborate with clinical and administrative teams across the organization.
- Help develop post-acute care plans and perform routine patient check-ins.
- Distribute resources that remove care barriers and prevent avoidable readmissions.
- Advocate for patients by identifying needs such as prescriptions, equipment, and follow-up services.
- Maintain strong proficiency with organizational systems, including EMR tools.
- Contribute to a psychologically safe environment where ideas are encouraged and valued.
Benefits
- Medical
- Dental
- Vision
- 403(b) Retirement Savings Plan
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid Time Off (up to 5 weeks to start)
- Life Insurance
- Extended Leave Plan (ELP)
- Family Care (childcare, elder care, pet care)
- Paid Parental Leave
- Pet Insurance
- Car Insurance
- Educational Benefits including tuition reimbursement & monthly payments to help pay down any graduated school debt
- ALL BENEFITS START DAY ONE
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
