Care Mgmt Discharge Plan Assoc
About The Position
Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates. The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g., part-time). Position Overview Care Management Discharge Planning Associate JOB CODE:50211 FLSA Exemption Status: Non-Exempt SUMMARY (BASIC PURPOSE OF THE JOB) Works as a member of the multidisciplinary team to provide support for the discharge process and complex patient needs. Performs follow up tasks identified by the Care Managers for management of patients across the continuum.
Requirements
- High school diploma with three years of related experience and must obtain a Bachelor’s degree within two years or Bachelor's degree with one year of related experience or Bachelor's Social Work (BSW) degree.
- Three years of related experience in an acute care setting with knowledge of discharge process and post-acute care with high school diploma or one year related experience in an acute care setting with knowledge of discharge process and post-acute care with Bachelor’s degree. No experience required with BSW.
- Exceptional Customer Service skills.
- Sets priorities and gets desired results.
- Possesses strong verbal and written communication skills.
- Self-directed and able to organize and manage multiple tasks/projects simutaneously in a fast-past, deadline driven environment.
- Ability to promote and build a multi-disciplinary care concept.
- Understands HIPAA and importance of privacy of patient data.
- Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.
- Ability to establish effective, trusting working relationships with patients/providers and to multitask/prioritize wile working in a high-volume environment.
- Ability to work independently, as well as within a team.
- Follows protocols and standards.
- Strong drive for process improvement.
- Ability to forecast needs and set priorities.
Nice To Haves
- Spanish as a second language is a plus.
Responsibilities
- Gathers information regarding patient discharge status and updates team members.
- Assists in facilitating discharge of patients from the hospital to home or extended care facilities by coordinating various processes and tasks related to discharge planning and resource utilization.
- Provides and educates families with “Medicare 2nd Notice” letters as directed by Care Managers.
- Follows complex discharge patients in post acute setting to ensure contract terms are being met.
- Collaborates with Care Managers and Social Workers by preparing discharge packets for patient transfer and assures the completeness of materials.
- Attends interdisciplinary rounds, for the purposes of discharge planning, data collection and reporting as needed.
- Assists with special programs including data collection for process improvement projects.
- Completes a variety of department specific tasks to assist with optimal department safety and functioning.
- Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
- Performs other duties as assigned.
Benefits
- Medical Plan
- Prescription drug coverage & In-House Employee Pharmacy
- Dental Plan
- Vision Plan
- Flexible Spending Account (FSA) - Healthcare FSA - Dependent Care FSA
- Retirement Savings and Investment Plan
- Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
- Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
- Disability Benefits – Long Term Disability (LTD)
- Disability Benefits – Short Term Disability (STD)
- Employee Assistance Program
- Commuter Transit
- Commuter Parking
- Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life Employee - Voluntary Life Child
- Voluntary Legal Services
- Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
- Voluntary Identity Theft Insurance
- Voluntary Pet Insurance
- Paid Time-Off Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
1,001-5,000 employees
