Care Manager - (Bilingual Spanish or Mandarin)

The Child Center of NY•New York, NY

About The Position

The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year. The Resource Coordinator (Care Manager) is responsible for participating in outreach and enrollment, and assistance/ guidance to individuals, family members and caregivers on what services are available to them. The Resource Coordinator (Care Manager) serves on an inter-disciplinary team that provides service coordination, managing the medical, social, and behavioral health needs of enrolled members. The Resource Coordinator (Care Manager) is responsible for overseeing and facilitating access to all of the services necessary for an individual/family to stay healthy, prevent hospitalizations and maintain stability. Home Visits Required (Queens or Long Island area)

Requirements

Bachelor’s degree in Human Services or a related field.
2 years of experience working in Human Services, Psychology or related field that included course work in the principles of social work, child development, counselling or psychology.
Ability to plan and carry out assignments independently.
Ability to prioritize, adhere to timelines and multi-task
Home visits are required

Responsibilities

Conducts recruitment efforts/activities and actively monitors waiting list of eligible individual/families to ensure accurate placement.
Responsible for the completion of intake, enrollment, and monitoring ongoing assessments.
Facilitate interdisciplinary collaboration among all providers, the enrollee, family, caregivers and all available supports.
Ensure that families are aware of all support services and entitlements. Provide recommendations and referrals to relevant community resources. Advocate (as necessary) for individual/families by serving as a liaison between individual/parents and other programs.
Conduct office/home/communities visits for the purpose of assessing family needs and service delivery.
Perform outreach to program candidates among client populations within the community.
Assist in coordination of services for special needs, providing the necessary support to families who have children with disabilities.
Monitor and maintain compliance with all Federal, State and Local regulations.
Monitor compliance using data management systems.