Care Manager RN Outpatient

Meritus Health • Hagerstown, MD

7d

About The Position

Join a collaborative, patient-centered team dedicated to improving outcomes for high‑risk, high‑need populations. In this role, you'll partner closely with primary care providers, patients, and multidisciplinary teams to deliver proactive care management, strengthen care transitions, and support patients in managing chronic conditions. Provide comprehensive care management for high-risk, high-cost, and chronically ill patients. Work hand-in-hand with primary care teams to create individualized action plans through care coordination, patient education, and resource navigation. Collaborate with physicians, families, and interdisciplinary teams across acute care, rehab, skilled nursing, homecare, community settings, and physician practices. Assess, plan, implement, coordinate, and evaluate care options tailored to each patient's needs. Develop evidence-based, collaborative care plans that empower patients to self-manage their conditions. Build strong patient relationships that encourage engagement in healthy behaviors and long-term wellness. Apply creative problem-solving to address complex care coordination challenges and ensure seamless care across the continuum. Promote patient activation and increased participation in self-care activities.

Requirements

• Associate Degree in Nursing (ASN)
• ASN: 10 years acute care experience
• BSN: 5 years acute care experience
• Active Registered Nurse (RN) license in Maryland, or a Compact/Multi-State Privilege RN license (must meet Maryland Board of Nursing requirements).
• CPR (BLS) certification per current policy.
• Care/case management certification required within 5 years of employment.
• Pennsylvania and West Virginia RN licenses required within 6 months of hire.
• Strong understanding of care management principles, professional practice standards, and health/public policy.
• Excellent clinical judgment, communication, and interpersonal skills.
• Ability to work both independently and collaboratively with diverse healthcare teams.
• Experience coaching patients with chronic and complex conditions.
• Knowledge of evidence-based practices, disease processes, and community resources.
• Proactive, assertive, and skilled in creative problem-solving.
• Proficiency with computers, EMRs, and digital tools.

Nice To Haves

• Bachelor of Science in Nursing (BSN)
• Preferred experience in managed care, medical home, or integrated care management environments.

Responsibilities

• Provide comprehensive care management for high-risk, high-cost, and chronically ill patients.
• Work hand-in-hand with primary care teams to create individualized action plans through care coordination, patient education, and resource navigation.
• Collaborate with physicians, families, and interdisciplinary teams across acute care, rehab, skilled nursing, homecare, community settings, and physician practices.
• Assess, plan, implement, coordinate, and evaluate care options tailored to each patient's needs.
• Develop evidence-based, collaborative care plans that empower patients to self-manage their conditions.
• Build strong patient relationships that encourage engagement in healthy behaviors and long-term wellness.
• Apply creative problem-solving to address complex care coordination challenges and ensure seamless care across the continuum.
• Promote patient activation and increased participation in self-care activities.

Benefits

• health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage
• Paid Time Off begins accruing from day one
• 401k plan
• education assistance program
• employee assistance program
• employees working evening, night, or weekend shifts may be eligible for a shift differential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees