CARE Manager of SASC

Stony Brook University•Town of Brookhaven, NY

3d•$72,000 - $74,000

About The Position

The CARE Manager serves as a primary point of contact for students navigating the SASC process, helping them understand requirements, access resources, and address concerns. This role focuses primarily on case management and student support, emphasizing empowering students to develop self-advocacy, independence, and problem-solving skills while navigating academic and personal challenges. The position requires strong relationship-building skills, organization, and the ability to balance multiple priorities while working both independently and collaboratively. The incumbent plays a crucial role as a team member within Student Health, Wellness & Prevention Services. In this capacity, they collaborate with other team members to collectively contribute to the overall functioning and effectiveness of the services provided. This involves actively participating in team meetings, sharing insights, and engaging in collaborative decision-making processes. The incumbent's role extends to fostering a cooperative and supportive atmosphere, ensuring seamless teamwork, and collectively working towards the common goals and objectives of Student Health, Wellness & Prevention Services.

Requirements

Master’s degree (foreign equivalent or higher) in Social Work, Psychology, Counseling, Education or related field.
Three (3) years of full-time experience with coordinating, directing, evaluating, and implementing case management services for individuals with disabilities.
Experience with community agencies/resources.

Nice To Haves

One (1) year of full-time experience in social work, counseling, case management, care coordination, or related fields (including discharge planning or home/community health management).
Experience supporting individuals with disabilities or complex needs, including providing guidance and advocacy in urgent, high-stress, or challenging situations.
Experience with disability-related laws (e.g., ADA, Section 504) and best practices in accessibility.
Experience developing, facilitating, or leading workshops, educational programs, or group sessions.

Responsibilities

Provide individualized case management for students with disabilities, including ongoing support, coaching in self-advocacy and problem-solving, and connecting students with campus and community resources to address challenges that may impact success.
Support students in developing skills related to wellness, self-care, and navigating challenges by connecting them with appropriate campus and community resources.
Meet with students for intakes and follow-up appointments, offering guidance and problem-solving support in situations that require prompt attention.
Assist students in understanding and accessing accommodations as needed.
Serve as a consistent point of contact while developing ongoing relationships with students to monitor progress, identify barriers, and support their success.
Facilitate group-based support opportunities that promote skill development, confidence, and peer connection.
Review documentation and work with students to determine and implement appropriate accommodations, while providing ongoing check-ins to ensure their needs are met.
Offer drop-in hours for brief support, helping students problem-solve concerns and connect to additional resources.
Maintain clear, timely, and accurate student notes, referrals, and follow-up documentation to track student progress and inform supportive interventions.
Participate in university CARE team meetings, contributing to a collaborative support approach by sharing updates, coordinating resources, and supporting student success and well-being.
Work collaboratively with faculty, staff, and campus partners to address accommodation questions, resolve concerns, and support student success and well-being through a collaborative support approach.
Build and maintain relationships with off-campus providers and community resources to expand referral options.
Support communication around accommodations, including tracking and follow-up with faculty as needed.
Help problem-solve complex situations and emergent concerns and identify practical, accessible solutions.
Maintain confidentiality of student information in alignment with university policies and applicable regulations.
Develop and lead workshops, small groups, and outreach initiatives that engage and support students with disabilities while fostering skill development, confidence, and peer connection.
Stay informed on best practices related to accessibility and student support.
Provide students and families with information about available resources and services to help them make informed decisions.
Gather and review feedback from students to help improve services and address concerns.
Assist with office coordination, event planning, and general administrative support as needed.
Track and review data related to student engagement and services to inform improvements.
Participate in opportunities that promote your learning, growth, and development (i.e. classes, training, committee, webinar, etc.).
Contribute to the Division of Student Affairs and Stony Brook University by attending and/or supporting events, activities, and programs sponsored by areas outside of your individual unit/department (i.e. campus wide traditions, events, programs, etc.).
Other duties or projects as assigned as appropriate to rank and departmental mission.