Care Manager I-Waiver Support (Full-time Remote, North Carolina Based)

Alliance Health•Fayetteville, NC

1d•$29 - $38•Remote

About The Position

The Care Manager I Waiver Support will provide a range of care management and support functions to help ensure members on the Innovations and TBI waiver receive needed Home Modifications, vehicle modifications, Assistive Technology and Equipment (ATES) and service benefits available under these waivers. This support is provided to members receiving both internal Tailored Care Management and Tailored Care Management from Alliance Health’s Provider Lead Entities (PLE). Additionally, the position helps identify residential placements for waiver recipients and helps coordinate activities related to opening new waiver slots. This position is full-time remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings may be required.

Requirements

Bachelor’s degree from an accredited college or university in Human Services field and two (2) years of post-bachelor’s degree mh/dd/sa experience with the population served. Experience must include two (2) years LTSS and/or HCBS coordination, care delivery monitoring, and care management experience.
Bachelor’s degree from an accredited college or university in Non-Human Services field and four (4) years of post-bachelor’s degree mh/dd/sa experience with the population served. Experience must include two (2) years LTSS and/or HCBS coordination, care delivery monitoring, and care management experience.
Master’s Degree from an accredited college or university in Human Services field and one (1) year of post graduate degree mh/dd/sa experience with the population served. Experience must include two (2) years LTSS and/or HCBS coordination, care delivery monitoring, and care management experience.
Fully or Provisionally Licensed in the State of North Carolina as a LCSW, LCMHC, LPA, or LMFT and two (2) years LTSS and/or HCBS coordination, care delivery monitoring, and care management experience.
Licensed Registered Nurse (RN) in the State of North Carolina with four (4) years of mh/dd/sa experience with the population served. Experience must include two (2) years LTSS and/or HCBS coordination, care delivery monitoring, and care management experience.
Person Centered Thinking/planning
Knowledge of using assessments to develop plans of care
Knowledge of LOC process, SIS for IDD and FASN assessment for TBI
Knowledge of Medicaid basic, enhanced MHSUD, and waiver benefits plans
Knowledge of and skilled in the use of Motivational Interviewing techniques
Strong interpersonal and written/verbal communication skills
Conflict management and resolution skills
Proficient in Microsoft Office products (such as Word, Excel, Outlook, etc.)
High level of diplomacy and discretion is required to effectively negotiate and resolve issues with minimal assistance.
Ability to make prompt, independent decisions based upon relevant facts
Employment for this position is contingent upon a satisfactory background and MVR (Motor Vehicle Registration) check, which will be performed after acceptance of an offer of employment and prior to the employee's start date.