Care Manager Assistant

CDS Monarch, Inc.•Geneva, NY

13d

About The Position

The Assistant Care Manager’s primary function is to work in partnership with the Care Manager to provide services to individuals with I/DD, to coordinate care and services needed to assist individuals achieve optimal health, wellness, and life goals. The Assistant Care Manager is responsible in conjunction with the Care Manager to provide Health Home core services including comprehensive care management, care coordination and health promotion, comprehensive transitional care, individual and family support, referral to community and social support services, and use of Health Information Technology to link services. The Assistant Care Manager will provide all services with a person-centered approach and that aligns with NYS OPWDD Valued Outcomes.

Requirements

Ability to act quickly, assess and act accordingly in crisis situations
Basic technology skills and understanding of health records
Knowledge of ethical and professional responsibilities and boundaries
Demonstrate professional work habits including dependability, time management, independence and responsibility
Associates Degree or equivalent earned college credits in Health or Human Services or related field OR a Bachelor’s degree

Responsibilities

Assess and address health and safety issues as well as barriers to care and treatment including social determinants of health
Collaborate with interdisciplinary team and incorporate input into comprehensive assessment and Life Plan
Incorporate health promotion and support opportunities for individuals to achieve and maintain optimal health and wellbeing
Meet with individuals and families face to face in the community and their homes
Coordinate and ensure access to chronic disease management
Facilitate referrals to clinical and community resources, including planning, referrals, and follow-up for transitional care
Coordinate and provide access to long-term care supports and services
Engage families and natural supports into the care coordination process
Ensure all individuals and families receive services that are culturally and linguistically appropriate
Advocate on behalf of the individual
Promote self-advocacy and the ability to self-direct
Use Health Information Technology for documentation, to link services, and facilitate communication among care coordination team
Secure all health records and other protected information with the highest regard to confidentiality and HIPAA laws and regulations
Maintain compliance with all state and federal laws and regulations, Medicaid compliance, and PCC policies and procedures
Document all services and maintain appropriate records following all established documentation procedures
Represent PCC on workgroups, committees, advisory groups or networks as assigned
Participate in opportunities for continued training and education
Perform all other duties relevant to the position as requested.