Care Management Supervisor, FEPI (Nashville, TN)

Mental Health Cooperative•Nashville, TN

About The Position

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Provides support and supervision in the organization and operation of the clinical program; functions as a practicing clinician on the multidisciplinary team and provides treatment, rehabilitation and support; provides clinical supervision in comprehensive assessment and treatment planning in the delivery of treatment, rehabilitation, and support services.

Requirements

Graduation from an accredited college or university with a master’s degree in social work, psychology, sociology, counseling or a related field.
Experience in a mental health or social service agency is desirable but not required.
Valid Tennessee Driver’s License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Transportation That Seats 4 People
Cell Phone

Nice To Haves

Leadership Skills
Ability to lead department by example
Timely decision-making and decision-quality skills
Accountability
Proactive in efforts for department to meet agency goals
For self and to peers in effort to meet department/agency goals
Interpersonal Skills
Relates well to all kinds of people
Strengths Based
Builds appropriate rapport
Builds constructive and effective relationships
Uses diplomacy and tact
Can diffuse even high-tension situations comfortably
Demonstrates effective communication skills with primary age group(s): Child Adolescent Adult
Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care.
Engages effectively with the consumer and family, utilizing the best practice standards and the consumer’s level of care.
Progress notes are timely, thorough, and follows best practice.
Documentation is clearly linked to care plan goals.
Treatment plans contain clear, measurable goals/training steps that are relevant to the consumers unique needs.
Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity).
Maintains professionalism within meetings and when representing the agency in the community.
Advocates for consumer needs to improve or maximize their daily functioning.
Demonstrates effective communication skills with supervisor, team members and other agency employees.

Responsibilities

Lead FEPI Team and ensure consumers are seen according to standards and provide appropriate clinical and administrative recommendation.
Ensure consumer care is delivered by team members within the parameters of the On Track, Coordinated Specialty Care (CSC), and Individual Placement and Support (IPS) models.
Ensure program protocols/policies and procedures are carried out.
Provide support and consultation for staff with consumers in crisis situations.
Ensure consumers are seen upon admission and discharge from the hospital and respite within Agency and BHO standards.
Ensure consumer’s daily psychiatric, medical, and environmental needs are planned for and coordinated.
Review documentation to ensure it is individualized and meets consumer’s needs.
Ensure consumers are provided efficient transitions within the agency and in the community.
Assist team members with referral and linkage to community resources, and advocate for consumers when necessary.
Meet regularly with Program Manager, and/or Program Director for supervision (individual and/or group).
Attend and facilitate daily and weekly team meetings and ensure multi-disciplinary approach.
Ensure appropriate documentation for these meetings.
Take lead in interviewing, hiring, and training of new FEPI employees.
Complete and submit all required reports and documentation to TDMHSAS, IPS, and other supporting entities within deadlines given.
Attend all trainings recommended by TDMHSAS, OnTrack, and IPS.
Promote information and education received with team and agency.
Manage on-call rotations for FEPI team.
Ensure timely and appropriate documentation as required by the agency.
Maintain professional and ethical behavior at all times.
Complete monthly outreach activities both internally and externally; develop and maintain community relations through prompt follow-up with contacts.
Assist PM as needed with any administrative/supervisory duties as assigned.
All duties associated with CM Supervisor.