Care Management Education Specialist (Full-Time/Day) Center City

Jefferson Health Plans • Philadelphia, PA

17d

About The Position

This position ensures the education of the care management team while maintaining current skills sets in assisting Complex Care Managers. The Care Management Education Specialist on-boards and assists in orienting new colleagues joining the department. The Care Management Education Specialists ensure new colleagues understand the policies and procedures of the department and serves as a mentor for one year following the colleagues start date. This position maintains current skills sets by assisting/maintaining an assignment with the Complex Care Managers. Job Description This role requires frequent travel to different sites across the region.

Requirements

• Bachelor’s Degree in Nursing or Graduate from an accredited Masters of Social Work program required.
• 1 year precepting care management colleagues and 3 years inpatient care management experience.
• Precepting colleagues.
• Public speaking and presenting.
• Problem solving and critical thinking skills.
• RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire

Nice To Haves

• Experience in Powerpoint and Excel.
• Knowledge of the Conditions of Participation for Discharge Planning.
• Knowledge of Medicare required documentation.
• ACM - Accredited Case Manager - American Case Management Association within 3 Years or CCM - Certified Case Manager - Commission for Case Manager Certification within 3 Years

Responsibilities

• Ensures new processes are reviewed and understood by all colleagues and evaluates current processes.
• Serves as primary oversight in precepting new care management colleagues.
• Assists the Enterprise Director of Quality and Education in arranging and leading education opportunities.
• Prepares on-boarding schedules for new colleagues.
• Meets with both colleague, director/manager and floor preceptor at a regular cadence to review orientation process.
• Continues as primary mentor for one year for new colleagues.
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson
• Assists in the review, development and implementation in department procedures, standard of work and regulatory process.
• Analyzes and interprets quality reports and data collection related to staff compliance and workflow optimization.
• Maintains small case load of complex care patients.

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level