Care Management Assistant

Cleveland Clinic

1d•Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Care Management Assistant, you will facilitate the transition of patients to post-acute care and assist with supply procurement to fulfill discharge plans. You will communicate with extended care facilities regarding bed availability, ensuring necessary clinical documentation is supplied to providers before arranging transportation and documenting details of the transition. This position offers a unique way to make a positive difference in your community while enhancing your skills within an innovative healthcare system. A caregiver in this position works days from 8:00AM – 4:30PM.

Requirements

High School Diploma or GED
Three years of recent experience working in healthcare or a related field
Fluency in medical terminology
Computer literacy

Responsibilities

Participate in discharge planning activities for complex patients.
Partner with Transitional Care Coordinators and Social Workers to ensure a timely discharge and provide appropriate linkage with post-discharge providers.
Communicate with Transitional Care Coordinators and Social Workers regarding the discharge planning status of all patients referred by Transitional Care Coordinator.
Determine bed availability at extended care facilities based upon requests by patients and families and advise the Transitional Care Coordinator and Social Workers of bed opening.
Transmit initial patient demographic information as appropriate.
Coordinate paperwork for PASS-ID and all other regulatory documents required before transition of patients to post-acute care.
Prepare necessary information from the medical record before transition of patients to post-acute settings.
Arrange for transportation to post-acute care and document arrangements in the medical record.
Maintain ongoing communication with Transitional Care Coordinators and Social Workers of the status of transition plans assigned to CMA.
Assist with arranging for procurement of difficult to find medications, medical supplies and other items that will be needed to fulfill a patient's discharge plan.