Care Management Assistant

Corewell Health • Royal Oak, MI

11d • Onsite

About The Position

Provide clerical assistance and support to the professional staff in Care Management. Responsible for the delivery, explanation, receipt and documentation of patient family signatures on the mandated CMS Important Notice of Discharge Appeal Rights as well as keeping accurate records of all deliveries and attempts. Timely and accurate patient care information processed (calls, fax, mail and errands). As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members, and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Requirements

• High school diploma or equivalent
• Knowledge of procedures for communication with the general public, Extended Care Facilities, home health agencies and other community agencies.
• Computer skills

Responsibilities

• Deliver, explain and obtain patient/family signature on CMS Important Notice of Discharge/Moon Letters.
• Places telephone calls to patient families, guardian, POA to deliver notices, timely follow-up with second notice as appropriate.
• Keep accurate recording of notices given in EPIC.
• Maintain appropriate Work Q.
• Responsible to facilitate and document information electronically sent to Livanta.
• Performs receptionist duties i.e. phone messages, clerical support.
• May maintain inventory and order department supplies from Peoplesoft.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED