Care Coordinator

New Horizons In-Home Care • Vancouver, WA

16h • Onsite

About The Position

New Horizons In-Home Care provides services for older adults, seniors, individuals with disabilities, and medically fragile children, enabling them to live independently at home and in the community. With over 30 years of service in the Oregon community, New Horizons is a people-first company committed to a culture of compassion, accountability, and results. The Care Coordinator position is responsible for the timely scheduling, coordination, and recording of new client assessments and the development of client care plans. This role also involves reporting and providing ongoing existing client assessments. The individual in this role is expected to demonstrate the highest standards of integrity, super follow-through, consistency, first-rate customer service, and exceptional client satisfaction.

Requirements

• Minimum of one year customer service experience in a healthcare related field
• Self-starter who knows how to identify opportunities with recommended solutions
• Creative problem-solving skills
• Possess strong written, verbal, and presentation skills with diverse populations
• Valid drivers license
• Ability to multi-task and stay calm and work as a team player in a fast paced environment while ensuring attention to detail
• Strong computer skills and typing skills

Responsibilities

• Perform initial assessments for Clients with external Case Managers (Medicaid, VA, OPI, ODDS, etc.).
• Perform supervisory visits to all existing clients.
• Complete new Client Care Plans and Task Lists (in coordination with DSHS Assessments).
• Evaluate and report quality of client-site services provided.
• Identify client physical, nutritional and hygiene supports to include transfer and mobility.
• Develop home safety plans.
• Participates in on-call rotation, provides phone support and caregiving assignments.
• Maintains confidentiality of client, employee, and agency operations.

Benefits

• living wage
• endless opportunities for growth within the company
• popular staff incentive program, where you can earn prizes such as a tablet, new TV, spa day, weekend getaway, spot bonuses, and more!
• countless opportunities to connect with fellow caregivers and staff through our online community platform and office parties
• scholarship opportunities
• education credits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees