Care Coordinator

Hampton-Newport News Community Services Board•Hampton, VA

1d•$51,253

About The Position

Join the Hampton-Newport News Community Services Board as a Care Coordinator for the Regional Crisis Stabilization Center (RCSC) and experience the fulfillment of making a meaningful impact in the lives of individuals in need. In this role, you will collaborate with a dedicated team, providing essential support services that advance our mission of promoting health and well-being in the community. You will have the opportunity to develop your skills while working in a fast-paced, rewarding environment focused on excellence and service. As a premier provider in the health care industry, we value empathetic approaches and innovative solutions, allowing you to contribute to transformative care pathways. This position offers a chance to engage deeply with diverse populations, enhancing your professional growth and community connections. You will be given great benefits such as Medical, Dental, Vision, Life Insurance, Paid Time Off, and and the Virginia Retirement System. If you are passionate about making a difference and seek a role where your contributions matter, this is the opportunity for you. Since 1971, the Hampton-Newport News Community Services Board has provided the highest quality of behavioral health services to residents of the cities of Hampton and Newport News, Virginia, offering a comprehensive array of programs for both children and adults living with mental illness, developmental disabilities, and/or substance use disorders. As a Care Coordinator at the Hampton-Newport News Community Services Board, you will play a pivotal role in the Regional Crisis Stabilization Center (RCSC), ensuring seamless service delivery to consumers. You will be an integral part of a multidisciplinary team, acting as the liaison between the RCSC and community programs to facilitate effective discharge planning and aftercare coordination. Your responsibilities will include coordinating referrals, advocating for clients, and completing essential case management tasks such as benefits application and documentation in the electronic record. Additionally, you will collaborate with various internal and external providers, review pre-screening evaluations for care appropriateness, and make informed treatment recommendations. By developing client service plans and providing direct crisis intervention support, you will help enhance the overall well-being of individuals in crisis, all while maintaining a focus on advocacy and client confidentiality in accordance with established policies.

Requirements

Master’s Degree in Human Services
One (1) year experience providing service collaboration and coordination, psychoeducation and behavioral health skills trainings to the client population assigned
Must be registered with the Board of Counseling to practice as a QMHP-A
Valid VA Driver's License
Strong organizational skills are necessary for maintaining accurate documentation and coordinating with various stakeholders
Effective communication skills will be critical when interacting with clients, families, and community providers

Responsibilities

Ensuring seamless service delivery to consumers
Acting as the liaison between the RCSC and community programs to facilitate effective discharge planning and aftercare coordination
Coordinating referrals
Advocating for clients
Completing essential case management tasks such as benefits application and documentation in the electronic record
Collaborating with various internal and external providers
Reviewing pre-screening evaluations for care appropriateness
Making informed treatment recommendations
Developing client service plans
Providing direct crisis intervention support