Care Coordinator

Work at TASC•Chicago, IL

1d•Hybrid

About The Position

The Adult Criminal Justice and Treatment Services (ACJS) division at TASC supports clients with substance use disorders, helping them rebuild their lives to become healthy and self-sufficient. ACJS provides screening and assessments, treatment program placement, progress monitoring, and support services like insurance enrollment, state ID acquisition, and employment resources. The Care Coordinator role is part of the Collaborative Bridges team, an innovative care coordination pilot program. This program connects individuals and families with substance abuse and mental health needs upon hospital discharge, providing supportive care coordination until they are linked to long-term community providers or their needs are resolved. The position involves educating and guiding patients on the critical role of primary care providers in maintaining overall health, emphasizing preventive care, chronic condition management, and coordinated specialized treatments. Care Coordinators encourage patients to establish relationships with community-based primary care providers for continuity of care, timely medical interventions, and trusted health guidance. They also provide resources and support to help patients navigate the healthcare system, select appropriate providers, and understand the value of regular check-ups for long-term wellness.

Requirements

High school diploma or GED equivalent
Valid driver's license
CADC certification within two years of employment with TASC may be required based on contractual obligations
Must be able to pass an IDOC Background check
Demonstrated proficiency in the Microsoft Office suite
Demonstrated experience in group facilitation
Knowledge of the current ASAM placement criteria, DSM-V as it relates to substance-related disorders, and Code of Ethics for substance abuse professionals, or the ability to acquire the knowledge
Comfort working inside a correctional setting and with persons convicted of serious violent offenses
Flexibility in thinking and approaches to leading group discussions
Good verbal, written, and interpersonal communication skills
Good time management skills with a proven ability to meet deadlines

Responsibilities

Help lead initiatives aimed at improving healthcare outcomes and reducing health disparities for justice impacted populations.
Focus on increasing access to preventive, primary, and specialty care within the community, addressing health-related social needs that impact access and overall health outcomes including chronic health conditions.
Work to enhance care integration, efficiency, and coordination across various provider types and care levels.
Requires a strong commitment to health equity, strategic program development, and collaboration with healthcare and community partners to drive meaningful change.
Partner with Collaborative Bridges staff to provide identified clients with comprehensive medical care in addition to any Medication Assisted Recovery or other evidence-based programs for their identified substance use disorder.
Provide referrals/linkages to clients for identified needs and coordinate outreach services to community based social service agencies that address social determinates of health – e.g., employment, housing, food security, transportation, etc.
Ability to be respectful of the diverse cultures of the people served and to provide culturally appropriate, competent, and individualized treatment according to each client's age, gender, race, ethnicity, and culture
Engage and Educate clients for participation in treatment and other outside needed resources for all Social Determinant of Health needs– e.g., employment, housing, food security, transportation, etc.
Develop and maintain relationships with community-based programs and attend linkage appointments when necessary and appropriate
Conduct outreach and follow up with clients, families, and treatment providers.