Care Coordinator
About The Position
Advance your career with Proud Moments ABA — a national leader in behavioral health services. To support our continued growth and unwavering commitment to quality care, Proud Moments ABA is seeking a dedicated Care Coordinator to support families and children receiving in-home and in-center ABA therapy services in the Syracuse, NY area. In this vital role, you will serve as the key liaison between our clinical team and the families we serve—ensuring clear communication, seamless coordination, and a compassionate, supportive experience throughout their care journey. The ideal candidate is empathetic, highly organized, and detail-oriented, with a passion for helping others and making a meaningful impact in the lives of children and families. Proud Moments ABA is a behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism spectrum from birth to age 21. Proud Moments is a haven of knowledge and expertise for parents of children diagnosed on the autism spectrum. We offer expert treatment, innovative techniques, and compassionate, child-centered care.
Requirements
- Exceptional organizational skills and rigorous attention to detail
- Commitment to efficient, compassionate customer service
- Superior written and verbal communication skills
- Experience working effectively as part of a team
- Demonstrated problem-solving abilities
- Commitment to handling confidential information responsibly
- Familiarity with MS Word, Excel, PowerPoint, and Outlook
Nice To Haves
- Experience in administrative duties in an ABA setting; preferred
- At least one year of experience as a Behavior Technician; preferred
Responsibilities
- Coordinating care for children with autism by assigning behavior technicians in collaboration with the Administrative Director and Talent Advisor
- Supporting families as a friendly, reliable point of contact—promptly responding to their questions, concerns, and needs
- Upholding quality standards by conducting regular quality assurance reviews with client families and the care team to ensure satisfaction and continuity of care
Benefits
- Competitive pay commensurate with your experience and location
- Enjoy flexible work options—remote for those outside the Syracuse area, or hybrid for candidates located in the Syracuse market. Occasional weekend coverage may be required to support program needs
- Generous paid time off
- Comprehensive benefits package, including:
- Medical, dental, and vision coverage
- A 401(k) retirement savings plan
- Access to Employee Assistance Program (EAP)
- Salary Range: $50,000.00 - $60,000.00 Annually
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
