Care Coordinator

Better Morning, Inc.•Washington, DC

3d•$22 - $25•Onsite

About The Position

Care Coordinator with some prior medical office experience needed to greet clients, schedule appointments, answer phones, check insurance benefits via phone or online, obtain prior-authorizations, collect payments (copays, coinsurance, etc.) and conduct office functions such as copying, filing, chart management, etc., for a behavioral health practice. These duties are not inclusive and will include other tasks as assigned. Must be very good at professional communication.

Requirements

Education: BS/BA in Social Science Field or related fields
Experience: Customer service: 1 year (Preferred)
Ability to commute/relocate: Washington DC- Reliably commute or willing to relocate (Required)

Responsibilities

Work closely with Psychiatrist
Attend staff meetings and other activities, which ensure the smooth functioning of clinical operations.
Run the case load report
Complete consumer surveys
Make reminder calls for assessors, psychiatrist, NP, therapists
Document the reminder calls
Schedule consumer for intake
Create consumers profile in credible
Prior medical billing experience required to perform obtain prior-authorizations
Check the voice messages, save or delete as needed
Review each clinician’s availability for the week for D&A and tele counseling and keep a note of these availability to serve the consumers
Review the no show report, call and reschedule
Other related duties as assigned