Care Coordinator (Medical Receptionist/PSR)
About The Position
“TexPTS truly listens to its employees and also provides us autonomy rather than being a puppet on a string. I took this job not entirely knowing what I was getting in to, and it’s been the best career move I’ve ever made.” -Jordan Mazick PT, DPT, OCS Care Coordinator/Front Desk Medical Receptionist Job Type: Full Time (M-F) Salary: $16-$18/HR Clinic Location: 6836 Austin Center Blvd Suite 1-180 Austin, Texas 78731 How TexPTS and Confluent Health Supports You: Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally A focus to create a diverse, equitable, and inclusive workplace culture Generous Paid Time Off Industry-leading Medical, Dental, Vision, LTD insurances 401(k) Employer Matching Family Building and Parental Benefits Part-time and PRN employees are only eligible to participate in the 401(k) benefit.
Requirements
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Responsibilities
- Manage front desk operations, including patient check-in/out, collecting payments, and appointment scheduling while delivering exceptional customer service
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Benefits
- Generous Paid Time Off
- Industry-leading Medical, Dental, Vision, LTD insurances
- 401(k) Employer Matching
- Family Building and Parental Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
