Care Coordinator (Medical Receptionist/PSR)
About The Position
Care Coordinator/Front Desk Medical Receptionist Job Type: Full Time Salary: $16-$17/HR Clinic Location:1212 West Parmer Lane Ste G Austin, Texas 78727 Hours Needed (M-F): Hours vary 7-4 or 10-7pm How TexPTS and Confluent Health Supports You: Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally A focus to create a diverse, equitable, and inclusive workplace culture Generous Paid Time Off Industry-leading Medical, Dental, Vision, LTD insurances 401(k) Employer Matching Family Building and Parental Benefits Part-time and PRN employees are only eligible to participate in the 401(k) benefit. For 20 years, Texas Physical Therapy Specialists (TexPTS) has been helping people return to their work, life, and play without pain. We are recognized leaders in orthopedic and sports physical therapy, with the highest number of Board Certified Specialists in the field. As part of the Confluent Health family, we’re committed to empowering the next generation of physical therapists. TexPTS is a member of the Confluent Health family of physical and occupational therapy companies. Together, we are transforming healthcare by strengthening private practices and developing highly effective clinicians all across the country. Voted “Best Places to Work” 2023, 2024, and 2025! 4+ star employer as rated on Glassdoor! Use the link to see what our team members are saying! https://www.glassdoor.com/Overview/Working-at-Texas-Physical-Therapy-Specialists-EI_IE785278.11,45.htm Confluent Health and Texas Physical Therapy Specialists provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Confluent Health and TexPTS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Requirements
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Responsibilities
- Manage front desk operations, including patient check-in/out, collecting payments, and appointment scheduling while delivering exceptional customer service
- Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
- Answer phone calls, assist patients, and uphold HIPAA compliance, ensuring a welcoming and professional healthcare experience
Benefits
- Generous Paid Time Off
- Industry-leading Medical, Dental, Vision, LTD insurances
- 401(k) Employer Matching
- Family Building and Parental Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
