Care Coordinator

YOUTH VILLAGES, INC. • Paris, TN

1d

About The Position

The Care Coordinator supports youth who have experienced a mental health crisis event by delivering high quality wraparound crisis care and ensuring the process remains family driven and youth guided. This position carries a shared caseload and provides direct face-to-face support, resource linkage, and coordination of family team meetings. The Care Coordinator develops and monitors Individual Service Plans and collaborates closely with families, natural supports, and community providers to promote progress and stability. This role ensures consistent communication, facilitates transitions, and helps families build the skills and connections needed to successfully navigate services quality wraparound driven and youth guided.

Requirements

• Bachelor's degree in a social services discipline (required)
• Degrees that can be considered include: social work, drug and alcohol education or counseling, psychology, criminal justice, guidance counseling, or marriage and family therapy (others subject to review)
• Experience navigating the child-serving systems (required)
• Experience working with children/youth and families with significant behavioral health needs (required)
• Ability to provide a strength-based, client-centered approach to service delivery (required)
• Ability to display effective communication
• Be approachable and engaging
• Ability to build teams that are cohesive and promote trust
• Display a knowledge of child-serving systems and local resources
• Ability to encourage youth and family voice and choice
• Be knowledgeable and sensitive to the culture of the youth and family and effectively convey that to team members
• Ability to empathize with families
• Focus on empowering children/youth and families
• Display strong organizational skills and be a self-starter
• Strong desire to help people
• Knowledge of children’s mental, emotional, and social development and well-being
• Knowledge of and experience working with juvenile justice, educational, and other child-serving systems
• Knowledge of how to develop family-driven and strength-based treatment/behavior plans with families
• Knowledge of system of care/wraparound principles/practices
• Excellent organizational, written, communication, and problem-solving/creative thinking skills
• Excellent collaboration, customer service, and leadership skills
• Applicants must possess a current, valid driver’s license, an automobile for work purposes, and proof of auto insurance.

Nice To Haves

• Nonprofit organization experience and work history within child-serving systems (preferred)

Responsibilities

• Ensures wraparound activities are completed at the highest level of quality
• Completes initial evaluation, develops the Individual Service Plan (ISP) with the family, and completes transition plan and/or discharge summary
• Provides face-to-face direct service hours to families as needed in implementing wraparound
• Collaborates with the family in developing a list of individuals they want to attend the family team meetings
• Ensures wraparound process is family-driven and youth-guided
• Ensures families experience ongoing participation in and ownership of their care plans
• Facilitates the scheduling of family team meetings in collaboration with the family
• Facilitates the family team meetings and communicates with natural supports and team members regarding youth/families’ participation in services and progress in completing goals
• Provides linkage to community resources, clinical services, and natural supports related to the child/youth
• Coordinates service delivery and meets weekly with family/youth (or as needed per family request)
• Works with community engagement staff to identify and engage with local community resources
• Maintains and builds trusted relationships with clients, partners, and stakeholders
• Attends 3 weekly meetings (individual, team, and clinical consultation) for professional development and quarterly booster training sessions to enhance clinical skills
• Completes accurate and timely documentation in an electronic medical record system (EMR)
• Performs other duties as assigned

Benefits

• Medical, Dental, Prescription Drug Coverage and Vision
• 401(k)
• Time off: 2 week paid vacation (full-time) / 1 week paid vacation (part-time)
• 12 paid sick days per year
• 11 paid holidays
• Paid Parental Leave
• Mileage & Cell Phone Reimbursement (when applicable)
• Tuition reimbursement and licensure supervision
• Growth & development through continuous training
• Clinical and administrative advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level