Care Coordinator (Medical Receptionist/PSR)
About The Position
HPRC, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! Position Overview: This position is responsible for covering the front desk for the physical therapy department within Horizon Diagnostics. The Care Coordinator serves as the first point of contact for patients and plays a key role in ensuring a smooth and efficient clinic experience! Schedule: M-TH 8AM – 5PM ; F: 8AM-12PM Pay Rate: $18.00- $21.00 per hour How HPRC Supports You: Competitive salary Employee-centric work culture from the top, down! Medical, dental, vision, STD, LTD insurances Generous PTO 401(k) Employer Matching Free Life Insurance Parental Perks! And more!
Requirements
- High School Diploma/GED required
- Basic office and customer service skills
- Previous experience in a similar role desired but not required
Responsibilities
- Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
- Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
- Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
- Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.
Benefits
- Competitive salary
- Employee-centric work culture from the top, down!
- Medical, dental, vision, STD, LTD insurances
- Generous PTO
- 401(k) Employer Matching
- Free Life Insurance
- Parental Perks!
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
