Care Coordinator

America's Home Health Services • Reading, PA

13d

About The Position

Behind every successful home care visit is someone making sure the right caregiver is in the right place at the right time. As a Care Coordinator, your work helps ensure families receive dependable, compassionate care every single day.

If you’re ready to build a rewarding career while making a difference in your community, we’d love to hear from you.

We believe when our employees feel supported, they can do their best work. That’s why we offer a benefits package designed to support your health, career growth, and work-life balance.

We’re growing and looking for people who want to grow with us.

As a Care Coordinator, you’ll be the heartbeat of daily operations—making sure clients receive the care they need and caregivers have the support they need to succeed.

Requirements

• Strong customer service and communication skills
• Experience in home care, healthcare coordination, or scheduling
• Prior experience working with caregivers or healthcare staff
• Excellent organization and time-management abilities
• Ability to multi-task in a fast-paced environment
• Problem-solving mindset and a positive attitude
• Comfort working with scheduling systems and office software
• Ability to work both independently and as part of a team

Nice To Haves

• Bilingual communication skills

Responsibilities

• Coordinating and scheduling caregivers for client shifts
• Serving as a primary point of contact for clients and caregivers
• Providing exceptional customer service to families and care teams
• Managing schedule changes, call-outs, and last-minute coverage
• Communicating with caregivers to ensure shifts are staffed and running smoothly
• Supporting the onboarding and coordination of new clients
• Maintaining accurate records and documentation in scheduling systems
• Collaborating with internal teams to ensure quality service delivery
• Monitoring client satisfaction and responding to concerns promptly
• Performing additional administrative and coordination duties as needed

Benefits

• Over a month of paid time off each year so you can truly recharge
• Comprehensive health coverage including Medical, Dental, and Vision
• Retirement savings plan to help secure your future
• Disability coverage for added peace of mind
• Professional growth opportunities – we strongly believe in promoting from within
• A supportive, mission-driven team that works together and celebrates wins
• The opportunity to make a meaningful impact in the lives of clients and their families
• Company events, team recognition, and a workplace where you are valued

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed