Care Coordinator Innovation Care Partners

HonorHealth•Scottsdale, AZ

About The Position

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com.

Requirements

2 years as Care Coordinator or related role utilizing the IOCP model - Required
3 years as a Care Coordinator working with the IOCP model in an outpatient clinical setting. - Required
Basic Life Support (BLS) Basic Life Support (BLS) Certification - Required
Fingerprint Clearance Card - State Current and valid State of Arizona Finger Print Clearance Card Current - Required
High School Diploma or GED - Required

Nice To Haves

Associate's Degree or health care related advanced education. - Preferred

Responsibilities

Assisting and mentoring Care Coordinators in the new practice on-boarding process, identifying readmission risk and barriers to care outpatient including home support, medication management, expectation, etc.
Provides coverage, educates and gives direction to Care Coordinators.
Completes, organizes and schedules educational and certification classes for continued learning for team members.
Mentors and precepts new Care Coordinators during on boarding process Ensures effective post-hospitalization telephonic monitoring, Supervisits and/or Office Visits.
Maintains the community resource information.
Communicates information regarding inpatient stay and discharge plans to patient’s PCP/office care manager/health coach.
Assures effective transition and final hand-off to the patient’s PCP and his/her office based care manager/health coach.
Coordinates with organization(s) (employee plan) or Payer Care Management regarding support desired/required.
Promotes a collaborative process and communication (either verbal or written) between all health care team members, including patients/clients, families and significant others to ensure the process of integrated care services are targeted, appropriate, and beneficial to the population served in the Comprehensive Care Coordination Program.
Maintains a working knowledge of applicable laws and regulations, government (Medicare, Medicaid, SSI, and SSDI) and insurance benefits.
Maintains and manages their caseload while assisting in the orientation of new Care Coordinators.
Performs other duties as assigned.