Coordinator, Care - Clinic

Lifepoint Health • Russellville, AR

4h

About The Position

The Care Coordinator is responsible for supporting patient care continuity
through timely and accurate processing of prior authorizations, primary care
referral authorizations, and other clerical tasks essential to clinic
operations. This role ensures patients receive coordinated access to specialty
services, diagnostics, and treatments by working closely with providers,
clinical staff, and external partners.
At Saint Mary’s Regional Medical Center, we are driven by a profound commitment
to prioritize your well-being so you can provide exceptional care to others.
Here, you’re not just valued as an employee, but as a person. As a Care
Coordinator, joining our team, you’re embracing a vital mission dedicated to
making communities healthier. Join us on this meaningful journey where your
skills, compassion, and dedication will make a remarkable difference in the
lives of those we serve.

Requirements

• High school diploma or equivalent required.
• Strong organizational skills with attention to detail.
• Excellent communication and customer service abilities.
• Proficiency with EMR systems and standard office software.

Nice To Haves

• Experience in a medical office, insurance authorization, or referral coordination preferred.

Responsibilities

• Complete and submit prior authorizations for medications, imaging, procedures, and other services as required by payers.
• Process and coordinate primary care referral authorizations to specialists and community providers.
• Track, monitor, and follow up on pending authorizations to ensure timely patient care.
• Communicate authorization statuses to providers, nursing staff, and patients as needed.
• Maintain accurate documentation within the electronic medical record (EMR).
• Assist with general clerical duties including scanning, faxing, phone calls, routing messages, and other administrative tasks as assigned.
• Collaborate with clinical and administrative teams to support smooth clinic workflow.
• Ensure compliance with payer requirements, clinic policies, and regulatory standards.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED