Care Coordinator

Family Health Services Corporation•Twin Falls, ID

5d•$17 - $19•Onsite

About The Position

SUMMARY: The Care Coordinator will provide outreach, navigation and coordination of care within the healthcare system for our patients with Diabetes, Hypertension, and those due for preventative services with a focus on those who are uncontrolled. The Care Coordinator is expected to exercise a high degree of initiative and judgement in coordinating patient care and follow up. Bilingual English/Spanish preferred. $16.50 - $18.50 DOE. Employee's can receive up to $520 on the quarterly bonus.

Requirements

High school diploma or GED equivalent.
Excellent communication skills.
Possess good people skills to work with patients, clinical staff and specialists.
Bilingual English/Spanish required.
Proficient with Microsoft Office Programs.
Possess good organizational and time management skills.
Must be able to exercise discretion and patient privacy.
Ability to work independently and work collaboratively as member of a team.
Valid Idaho Driver’s license.

Nice To Haves

Medical terminology experience preferred.
Knowledge of local community resources preferred.

Responsibilities

Serve as an essential link between patients and all other caregivers.
Facilitates patient referral appointments to specialty care and community based resources.
Coordinates patient care
Tracks and supports patients.
Follow-up with patients who did not attend their appointment.
Follow-up with providers to ensure providers and patients receive results.
Communicates effectively with providers, nurses, specialists, and patients.
Be a point of contact and reference for patients who have questions or difficulties with their care and referral.
Assist patients in solving problems in receiving care including financial barriers (transportation, language, etc.) through collaboration with other FHS and community resources.
Ensures completion of patient records regarding referral outcomes.
Follows FHS Policies and Procedures in documenting in the EHR.
Assist with data collection, patient registries, documentation and reporting.
Work collaboratively with the clinical team, O & E, Care Managers, BHCs etc.
Participate in ongoing trainings, learning sessions, conference calls, webinars and other professional development opportunities.
Performs other duties as assigned.