Care Coordinator (Medical Receptionist/PSR)

Texas Physical Therapy Specialists • Kyle, TX

11h

About The Position

TexPTS fosters an environment where employees are listened to and given autonomy, as highlighted by an employee testimonial. TexPTS and Confluent Health are committed to supporting their employees through structured training, hands-on learning, mentorship, and ongoing professional and personal development. The company also emphasizes creating a diverse, equitable, and inclusive workplace culture.

Requirements

• High School Diploma/GED required
• Basic office and customer service skills

Nice To Haves

• Previous experience in a medical office role desired!

Responsibilities

• Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
• Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
• Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
• Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.

Benefits

• Structured training, hands on learning and mentorship, and ongoing support to help you grow both personally and professionally
• A focus to create a diverse, equitable, and inclusive workplace culture
• Generous Paid Time Off
• Industry-leading Medical, Dental, Vision, LTD insurances
• 401(k) Employer Matching
• Family Building and Parental Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED