Care Coordinator - Adult Outpatient

HHC•Indianapolis, IN

13d

About The Position

Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services. About the Adult Outpatient Program (AOP)Adult Outpatient (AOP) serves adults experiencing schizophrenia and schizoaffective disorder along with other mental health and substance use disorders. Adult Outpatient has clinical psychologists that lead the AOP teams, in collaboration with a clinical supervisor.Where You Fit In:The Care Coordinator provides skills training and development to clients as required by medical necessity. In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as formulates, develops and revises treatment plans. The Care Coordinator advocates for clients to ensure access to needed services which include developing community relationships and resources. What to ExpectThis is a community-based position. While some clients may choose to be seen in the clinic, the role involves spending a significant amount of time providing home-based services and support in the community. The Care Coordinator creates their own community schedule, providing flexibility to focus each day by geographical areas. All clients are within Marion County, and we reimburse for mileage.

Requirements

Bachelor’s degree required
If incumbent holds a bachelor’s of social work degree, incumbent must also possess a current, unencumbered Licensed Bachelor’s Social Worker license in the State of Indiana
Valid Indiana driver’s license and driving record that meets Eskenazi Health’s driving policy requirements
Basic knowledge of behavioral health
Basic knowledge of substance use disorder and/or co-occurring disorders
Basic knowledge of medical terminology
Knowledge of client rights and responsibilities
Must meet all population-specific competencies for role and service area
Basic computer skills
Crisis intervention skills
Strong interpersonal skills
Ability to teach a skill based upon person-centered learning needs and learning styles
Ability to be both clear and concise in written and verbal communications
Ability to work cooperatively in a multidisciplinary team
Ability to think critically and problem-solve efficiently
Ability to provide hands-on client care
Ability to perform safety interventions including physical safety interventions required for service area
Ability to lift a minimum of 15 lbs

Responsibilities

Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing
Provides skills training and development to clients in group and individual settings as guided by medical necessity outlined in the person-centered treatment plan
In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as revises treatment plans
Provides crisis management and emergency interventions including but not limited to cardiopulmonary resuscitation and approved area-specific crisis intervention techniques
Reports to treatment team in staffing including but not limited to successes and challenges, assessment of client progress, barriers to success, any level of care changes, etc.
Meets the agency’s standard of providing the appropriate service at the right time, right place, and right frequency as determined by the client’s level of need
Meets the agency’s standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracy
Establishes and maintains a safe environment at all times through on-going assessment of milieu/appointment environment and intervenes as indicated in person-centered treatment plan as well as by nursing or physician order
Provides case management including working with family, significant others and community supports to assist clients in meeting goals
Meets agency requirements for continuing education
May provide transportation in company provided vehicle and/or personal vehicle as directed by treatment team and guided by medical necessity; maintains a copy of Eskenazi Health’s vehicle-related accident reporting procedures in vehicle