Care Coordinator (Medical Receptionist/PSR)

Confluent Health•Pawtucket, RI

51d•$18 - $19

About The Position

Pappas OPT Physical and Hand Therapy, a member of the Confluent Health family, is looking for a Full Time Front Desk Medical Receptionist to join our team! Full-Time (M-F) Salary: ~$17.50-$18.50 per hour Location: Pawtucket, RI 02860 How Pappas Supports You: Competitive salary Employee-centric work culture from the top, down! Medical, dental, vision, STD, LTD insurances Generous PTO 401(k) Employer Matching Free Life Insurance Parental Perks!

Requirements

High School Diploma/GED required
Basic office and customer service skills
Previous experience in a similar role desired but not required

Responsibilities

Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.
Verifying insurance coverage, processing authorizations, and collecting payments to support accurate billing and ensure smooth patient access to care.
Maintaining accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documentation.
Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment.