SF Outpatient Services - Care Coordinator I

Healthright 360•San Francisco, CA

62d

About The Position

The Care Coordinator I is responsible for assessing client needs and strengths in support of health and recovery. Through counseling in individual and group settings, delivering curricula in accordance with program specific requirements and case management, Care Coordinator I assist clients in navigating systems of care while providing a supportive treatment environment. This is a union postion.

Requirements

High school diploma.
Registration with Drug and Alcohol Certification recognized by Department of Health Care Services (DHCS).
First Aid Certified and CPR Certified within 30 days of employment.
Valid California driver's license.
Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.
Ability to obtain and maintain satisfactory background check.
Knowledge of co-occurring disorders and trauma informed treatment.
Knowledge of Clinical documentation (treatment plans, progress notes etc.).
Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data.
Professionalism, punctuality, flexibility, and reliability are imperative.
Excellent verbal, written, and interpersonal skills.
Strong problem-solving skills.
Excellent organization skills and ability to multitask and juggle multiple priorities.
Outstanding ability to follow through with tasks.
Ability to work cooperatively and effectively as part of the interdisciplinary team and independently assume responsibility.
Strong initiative and enthusiasm and willingness to pitch in whenever needed.
Ability to communicate well at all levels of the organization including working with organization leadership and high-level representatives of partner organizations.
Ability to work within a frequently changing project scope while maintaining overall direction and structured priorities.
Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.

Nice To Haves

Drug and Alcohol certification recognized by DHCS.
Bachelor's degree in related field.
Crisis management and de-escalation skills.
Bilingual in SF language threshold.

Responsibilities

May be required to carry a caseload of clients and facilitates weekly individual counseling sessions with each caseload participant.
Provides learning experience opportunities and offers clinical support to assist clients in meeting their treatment goals.
Proactively links clients to both internal and external resources based on their treatment needs and follows up on the progress/status.
Facilitates group counseling sessions, community meetings and teaches classes on various treatment-related topics.
Performs crisis intervention and communicates with treatment team as unforeseen situations arise.
Documents any client updates and incidents in the facility log daily.
As needed, accompanies clients to offsite appointments related to their treatment.
Attends required trainings and meetings related to their position.
Plans and facilitates client celebrations and special events.
May work weekends and evenings as needed.
Collaborates with each caseload client and other available internal and external resources to develop/maintain treatment plans, transition plans, progress notes, weekly treatment summaries, and appropriate updates in support of the health and recovery needs of the client.
Properly documents all aspects of treatment including services and treatment planning in accordance with HIPPA and Drug Medi-Cal billing compliance requirements.
This includes completing all consent forms, authorizations to release information, individual and group counseling sessions, discharge paperwork/process, and required assessments in timely manner.
Also, maintains accurate records by data entering documentation into various electronic systems for all caseload clients in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements.
And perform other duties as assigned.