Care Coordinator - Behavioral Health (Temporary)
About The Position
This is a temporary position and the length of assignment is estimated to go from February 2026 to July 2026. The length of the assignment is always dependent on business need and dates may change. While the assignment would be at the Alliance, if selected, you would be an employee of a temporary employment agency that we would connect you with. Reporting to the Care Coordination Supervisor - Behavioral Health, this position: Assists the Behavioral Health Care Management team with providing behavioral health care coordination activities for Alliance members Establishes and maintains effective working relationships with provider offices, County departments and other community agencies, and internal stakeholders related to care coordination for members
Requirements
- Knowledge of: The principles and practices of health care systems
- Knowledge of: The principles and practices of care coordination
- Knowledge of: The principles and practices of customer service
- Knowledge of: Windows-based PC systems and Microsoft Word and Outlook
- Knowledge of: The Medi-Cal population
- Ability to: Understand the workings of the Alliance, particularly the Enhanced Health Services, Utilization Management, and Member Services departments
- Ability to: Communicate program mission, vision, and roles
- Ability to: Quickly learn and competently navigate Microsoft Excel and Alliance computer systems
- Ability to: Interpret, explain, and apply policies, procedures, and guidelines
- Ability to: Clearly, completely, and independently document, summarize, and resolve members' concerns and inquiries, and recognize those issues that require escalation to a higher level
- Education and Experience: High school diploma or equivalent
- Education and Experience: Three years of experience related to care coordination in a health care setting which involved interacting with members, patients, and providers in meeting their service needs (an Associate's degree in Health, Social Services, or a related field or current certification as a Medical Assistant may substitute for one year of the required experience); or an equivalent combination of education and experience may be qualifying
Responsibilities
- Assists the Behavioral Health Care Management team with providing behavioral health care coordination activities for Alliance members
- Establishes and maintains effective working relationships with provider offices, County departments and other community agencies, and internal stakeholders related to care coordination for members
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
