Care Coordinator - Assertive Community Treatment (ACT) Program

HHC•Indianapolis, IN

14d•Onsite

About The Position

Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services. The Focus of the Assertive Community Treatment Team The Assertive Community Treatment Team (ACT) provides intensive wraparound services to adults with serious mental illness. Clients working with this team have commonly experienced recent hospitalization, incarceration, crisis services, housing instability, or a combination of these. This team is primarily community-based. As a care coordinator, you can expect to complete case manager functions like conducting assessments, teaching life skills, documenting client progress, and locating resources to remove any barriers clients might be facing. What To Expect As a care coordinator on our ACT team, you’ll spend most of your time in the community meeting clients where they are, including in their homes, residential facilities, boarding homes, and other community locations. You will support adults living with severe mental illness, with a focus on individuals who have recently been hospitalized or have complex needs that are best addressed through intensive community-based care.

Requirements

Bachelor’s degree required
If incumbent holds a bachelor’s of social work degree, incumbent must also possess a current, unencumbered Licensed Bachelor’s Social Worker license in the State of Indiana
Valid Indiana driver’s license and driving record that meets Eskenazi Health’s driving policy requirements
Basic knowledge of behavioral health
Basic knowledge of substance use disorder and/or co-occurring disorders
Basic knowledge of medical terminology
Knowledge of client rights and responsibilities
Must meet all population-specific competencies for role and service area
Basic computer skills
Crisis intervention skills
Strong interpersonal skills
Ability to teach a skill based upon person-centered learning needs and learning styles
Ability to be both clear and concise in written and verbal communications
Ability to work cooperatively in a multidisciplinary team
Ability to think critically and problem-solve efficiently
Ability to provide hands-on client care
Ability to perform safety interventions including physical safety interventions required for service area
Ability to lift a minimum of 15 lbs

Responsibilities

Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing
Provides skills training and development to clients in group and individual settings as guided by medical necessity outlined in the person-centered treatment plan
In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as revises treatment plans
Provides crisis management and emergency interventions including but not limited to cardiopulmonary resuscitation and approved area-specific crisis intervention techniques
Reports to treatment team in staffing including but not limited to successes and challenges, assessment of client progress, barriers to success, any level of care changes, etc.
Meets the agency’s standard of providing the appropriate service at the right time, right place, and right frequency as determined by the client’s level of need
Meets the agency’s standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracy
Establishes and maintains a safe environment at all times through on-going assessment of milieu/appointment environment and intervenes as indicated in person-centered treatment plan as well as by nursing or physician order
Provides case management, including working with family, significant others and community supports to assist clients in meeting goals
Meets agency requirements for continuing education
May provide transportation in personal vehicle as directed by treatment team and guided by medical necessity; maintains a copy of Eskenazi Health’s vehicle-related accident reporting procedures in vehicle

Benefits

4-day work week, for a work-life balance.
Weekly supervision (1 hour)
Competitive compensation
Opportunities for further growth and development
A culture of caring not only for patients/family members but also for our staff - ask your recruiter about the unique ways SEMHC supports our team members!
Medical Insurance
Dental
Vision
Competitive Retirement Benefits
PTO
401(k)
EAP (Employee Assistance Program)
Plus additional employee perks