Care Coordination Manager
About The Position
At Central Clinic Behavioral Health, our mission is to inspire meaningful change by creating options and choices through compassionate approaches to behavioral health services that foster recovery and resiliency for children, adults, families, and communities . Our goal is to connect the right people to the right behavioral health service at the right time. One person’s healing has a cascading effect that not only helps one, but also the wellness of the family and ultimately the community. We serve all communities with dignity and dedication and believe everyone deserves access to high-quality, compassionate care. Our employees are the heart of that mission. Position Summary Supervise and support Care Coodinators in daily service delivery. Monitor quality and compliance of care coordination documentation. Provide consultation on complex cases and service planning. Ensure adherence to Medicaid and regulatory standards. Support staff professional development and performance improvement. Review caseload distribution and workflow efficiency. Collaborate with community partners and system stakeholders. Participate in program planning and quality improvement initiatives. Track performance metrics and reporting requirements. Promote trauma-informed and culturallly responsive practices. Participate in Treatment Team Meetings and other meetings as required. Serve as escalation point for service barriers or high-risk situations. Perform other duties as assigned.
Requirements
- Master's degree in social work, counseling, or related behavioral health field.
- Experience supervising staff in a behavioral health setting.
- Extensive experience working with children and families.
- Knowledge of Medicaid-funded services.
Responsibilities
- Supervise and support Care Coodinators in daily service delivery.
- Monitor quality and compliance of care coordination documentation.
- Provide consultation on complex cases and service planning.
- Ensure adherence to Medicaid and regulatory standards.
- Support staff professional development and performance improvement.
- Review caseload distribution and workflow efficiency.
- Collaborate with community partners and system stakeholders.
- Participate in program planning and quality improvement initiatives.
- Track performance metrics and reporting requirements.
- Promote trauma-informed and culturallly responsive practices.
- Participate in Treatment Team Meetings and other meetings as required.
- Serve as escalation point for service barriers or high-risk situations.
- Perform other duties as assigned.
Benefits
- Competitive salary with annual increases based on merit / performance
- Salary increases with new licensures
- Full health, dental and vision insurance with employer contribution
- Clinical supervision and licensure support provided
- Generous paid time off – Year 1 of employment – 4 weeks of PTO AND 11 paid holidays
- Service delivery bonuses, for applicable roles.
- Short – term disability – offered at no cost to all employees
- 401(k) available after one year of employment
- Employee wellness programs
- Ongoing training and CEU opportunities
- Public Service Loan Forgiveness (PSLF) eligible employer.
- Flexible scheduling for many roles
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What This Job Offers
Job Type
Full-time
Career Level
Manager
